Brent House
Brent House at Acura Columbus
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Brent House

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.6
9 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

3 yrs, 5 mos

4.6

9 Reviews

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9 Reviews of Brent House

October 08, 2024

Dealership Rating
Employee Rating

Service is performed based vehicle requirements with explanations about is being done and why. The work is completed when promised. Loaner vehicles are easy to arrange when necessary. If there is an urg More

by zpdlin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Acura Columbus responded

Very nice — thank you for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

September 28, 2024

Dealership Rating
Employee Rating

Fantastic team members, very helpful, maintains time. Wonderful service always! I am delighted in servicing my car from Acura Columbus. More

by rrajat_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Oct 02, 2024

Acura Columbus responded

So nice! Thank you. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

July 25, 2024

Dealership Rating
Employee Rating

Always a great, efficient experience. First time waiting on a service. Done faster than estimated! More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Jul 29, 2024

Acura Columbus responded

Faster is good! Thanks for taking the time to write. We appreciate it! - John Connelly Owner/Acura Columbus

July 25, 2024

Dealership Rating
Employee Rating

Amazing service! Worked me in same day and in and out of service within one hour! More

by Juanita.swickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Acura Columbus responded

Glad we could help — thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

July 24, 2024

Dealership Rating
Employee Rating

Amazing service and attention to detail from every Acura Columbus team member! Always a wonderful experience! More

by KK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Jul 29, 2024

Acura Columbus responded

So nice! Thank you so much — it means a lot to us. Thanks, John Connelly Owner/Acura Columbus

July 03, 2024

Dealership Rating
Employee Rating

Excellent service as always Jami is amazing, but wasn't who I worked with today. Brent was fantastic as well! More

by hopea23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Jul 04, 2024

Acura Columbus responded

Awesome - glad Brent was able to help and agreed on Jami! Thanks for writing. - John Connelly Owner/Acura Columbus

July 01, 2024

Dealership Rating
Employee Rating

Acura Columbus always has great customer service! They got me in quickly and had my car ready in an hour. Service desk answered all of my silly questions without judgement. Highly recommend! More

by a.marcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott , Maverick

Jul 04, 2024

Acura Columbus responded

All questions are good! Glad the appointment went quickly. Thanks for the recommendation! - John Connelly Owner/Acura Columbus

June 26, 2024

Dealership Rating
Employee Rating

Dublin Acura never disappoints! Service department is top notch! Always a great experience there for sales or service. Been our dealership of choice since 2001! More

by Shelts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Acura Columbus responded

Thanks for the last 23 years!! Made my day. Too nice. So glad to see the team get some great recognition. Thanks, John Connelly Owner/Acura Columbus

April 18, 2024

Dealership Rating
Employee Rating

All the service department employees were very helpful. They finished the work on the car in the estimated time. We were given a courtesy car to use while our car was being serviced. More

by kittydalrymple8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott

Apr 21, 2024

Acura Columbus responded

Thanks for the kind words and taking the time to write! I imagine that you wanted to give Brent and Clay 5 stars, but we appreciate the very nice effort. - John Connelly Owner/Acura Columbus

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