77 Reviews
Write a Review77 Reviews of Brent Gustafson
September 27, 2024
This dealership has been very helpful to me with my BMW. If it needs service they let me know and send someone to pick the car up and service and return it. It is a big time saver for me in my work. They If it needs service they let me know and send someone to pick the car up and service and return it. It is a big time saver for me in my work. They do excellent work and the people are very nice, More
September 19, 2024
Recently widowed, I have had a very pleasant experience with my Service Manager, Brent Gustafson, whenever my 2015 X5 needed its "annual." I feel very comfortable with his knowledge and personality as well with my Service Manager, Brent Gustafson, whenever my 2015 X5 needed its "annual." I feel very comfortable with his knowledge and personality as well as the total staff of BMW of Ocala. Keep up the good work. More
August 29, 2024
For the 45 years that I have owned vehicles I have never had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conve had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conversation with Wheatley our Sales Agent, to the impeccable waiting area with well stocked treats, to the professionalism of the level of service was beyond expectations. In addition the inspection video raised the level of trust and comfort to the whole experience. We can’t wait to share this experience with friends nor can’t wait to return. More
Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici, Sheik Bakhsh , Wheatley
August 08, 2024
Professional, friendly staff - exceptionally clean facility - Nick, the service adviser was awesome - worked to get repairs covered under my extended warranty facility - Nick, the service adviser was awesome - worked to get repairs covered under my extended warranty More
Other Employees Tagged: Nick - 5 stars -he was absolutely excellent - went above and beyond getting my extended warranty to pay for repairs
August 07, 2024
Great people, great service, this is why I keep going back to BMW of Ocala. back to BMW of Ocala. More
Other Employees Tagged: Emanuel Tortorici
August 05, 2024
BMW in general and BMW in Ocala are fist class organization. they met or exceeded every expectation. organization. they met or exceeded every expectation. More
Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici, Sheik Bakhsh
August 01, 2024
Aways pleased with the service at BMW Ocala. Brent is a pleasured to work with and always explain in detail what work is recommended and complies with my recommendations as to what I want done. Brent is a pleasured to work with and always explain in detail what work is recommended and complies with my recommendations as to what I want done. More