Brennen Hooper
Brennen Hooper at My Chrysler Dodge Jeep Ram Fiat
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Brennen Hooper

Parts

My Chrysler Dodge Jeep Ram Fiat

4650 E Pickard St
Mt Pleasant, MI 48858

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4.2
72 Reviews

Raised in the Upper Peninsula!

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

4.2

72 Reviews

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72 Reviews of Brennen Hooper

May 30, 2024

Dealership Rating
Employee Rating

Battery was disconnected and they did not put the terminals on tight, so 2 days later I had to open the hood and tighten them because the truck would not start! More

by JOHNTHOMASPATTISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Chenette, Danny Smith

March 27, 2024

Dealership Rating
Employee Rating

They had my car in the shop and didn’t fix everything and I get my car back after they just cleared my codes and soon as I start driving again my check engine light came right now on with a list of things wr More

by LINDSEY.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 14, 2023

Dealership Rating
Employee Rating

It is the best service in the state of Michigan, I could not ask for better. Their service is worth my 2-hour drive to their shop. More

by PROTOTYPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger , Colby Berryhill

Oct 16, 2023

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 Star review! We're so glad to hear our service team created such a positive experience for you during your recent visit to our dealership! We appreciate you trusting us with your business.

October 12, 2023

Dealership Rating
Employee Rating

Starting to appreciate the service more and more, one thing for sure, BRENNEN HOOPER is a key component in my trust in this service department to be able to get our trucks fixed in a timely fashion we ar More

by CRAIG R Machuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review, Craig! We're so glad to hear Brennen and our service team created such a positive experience for you! We appreciate you trusting us with your business.

April 22, 2023

Dealership Rating
Employee Rating

Awesome dealership that have the experience to get the job done right the first time. More

by Clean2day1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Chenette, Chad Avram, Danny Smith , Phil Bott, Pat Swanton

April 07, 2023

Dealership Rating
Employee Rating

Bought a used 2020 Ram though Mike Seybert. Very easy BIG Thanks. Five star. 😎 Best More

by travrl57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Jason Chenette, Chad Avram, Danny Smith , Phil Bott, Pat Swanton

October 20, 2022

Dealership Rating
Employee Rating

Very friendly and courteous staff ,made my visit a pleasant event, will definitely. recommend as a good place to do business . More

by dmaxon1790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Chenette, Danny Smith

September 14, 2022

Dealership Rating
Employee Rating

I was given a price. For The key replacement and the airbag sensor of $450 and my bill was $562. I called Theresa and left a message about this and got no return call. On More

by Jpatterson0609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

August 28, 2022

Dealership Rating
Employee Rating

The service department is top notch. They discovered the problem and immediately went on ordering the part and making the repair. Have a contact person helped immensely. She was very More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Bott, Theresa

Aug 28, 2022

Renee responded

Thank you!

August 17, 2022

Dealership Rating
Employee Rating

The entire crew is friendly and helpful especially Teresa. You can also trust that they will keep you informed about the progress of your car More

by tjcollin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Chenette, Danny Smith

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