Brendon Thomas

I had a good welcoming experience at the dealership. They did not have a lot of cars as they used to because of the car shortage, but they had the model that I wanted to purchase. did not have a lot of cars as they used to because of the car shortage, but they had the model that I wanted to purchase. More

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A1 service across the board! Very helpful and a terrific salesperson! I look forward to working with Tiara for my next vehicle purchase as well😁 salesperson! I look forward to working with Tiara for my next vehicle purchase as well😁 More

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Why bother with an appointment? I set up an appointment through the internet sales manager, Alexis to see two VW Passats. The appointment was confirmed, however, when I got to the de I set up an appointment through the internet sales manager, Alexis to see two VW Passats. The appointment was confirmed, however, when I got to the dealership, the sales associate she passed me onto had no knowledge that I was supposed to be there. Despite providing exact vehicles I was looking at, neither were accessible when I got to the dealership. When we met Brendon, we indicated that we were just starting to look around and hadn't driven a Passat TDI before. He must have taken this as an indication that we weren't serious buyers as he disappeared for over 20 minutes trying to find the cars that we had wanted to see. To his credit, he offered us a fairly beat up Passat that the dealership had sitting out front to test drive which we declined, as we wanted to drive the vehicle that we had set up an appointment to see. We left at the 30 minute mark, not willing to wait any longer for a car that was supposed to be ready for us to see when we got to the dealership. It seems like there are significant communication issues on the sales side leading to a lack of respect for a potential client's time. Why bother with an appointment if it does literally nothing to save in-dealer time? More

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My experience was very good. Working with Brendon Thomas was great. He is kind and patient and was not pushy at all which I appreciated. was great. He is kind and patient and was not pushy at all which I appreciated. More

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Brendon made my car buying experience so simple and easy. He was very thorough at explaining everything and answered every question I had about the car. I already knew which car I wanted to purchase prior to He was very thorough at explaining everything and answered every question I had about the car. I already knew which car I wanted to purchase prior to coming in so I was in and out in about an hour. He is very efficient and friendly. More

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buying used car with Brendon Thomas Brendon made the whole experience easy and smooth. He was willing to go beyond for us. We would recommend Brendon Thomas always to our friends and fam Brendon made the whole experience easy and smooth. He was willing to go beyond for us. We would recommend Brendon Thomas always to our friends and family. More

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Best dealership experience Our experience with Brendon exceeded our expectations. He was helpful without being pushy, and never once did we feel rushed or pressured into a decis Our experience with Brendon exceeded our expectations. He was helpful without being pushy, and never once did we feel rushed or pressured into a decision. Because of this, we were happy to purchase our vehicle from him right away. We had dealt with other dealerships with nightmare salesmen, and coming here was a great a reprieve from the stress that is buying a car. Thank you Brendon and Heritage VW! More

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I came for a wash and was able to get an oil change and David gegorek was fantastic so was the valet my service experience was the best I have ever had and I will recommend this dealer to all my friends David gegorek was fantastic so was the valet my service experience was the best I have ever had and I will recommend this dealer to all my friends More

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Best dealer Everyone at the dealership was very knowledgeable and helpful. I bought a used car and they made the process incredibly easy. Everything was explained Everyone at the dealership was very knowledgeable and helpful. I bought a used car and they made the process incredibly easy. Everything was explained and made clear. Not only that, but the prices at this place are very fair. From the sales person to the finance manager they made it seem like we were a part of the family. The dealership is not the biggest, but what they lack in size they make up for with the best customer service. I’d recommend them to anyone and everyone. More

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The best car experience I have had! This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever. More

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