Brendan Hancock

Brendan was thorough in answering technological questions with easy to understand explanations. He also highlighted other key functions I wasn't aware of, through demonstrations and suggestions. His offer with easy to understand explanations. He also highlighted other key functions I wasn't aware of, through demonstrations and suggestions. His offer for continued support if needed is reassuring and appreciated. An excellent program McGrath offers. Thank you. More

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Brendan is an excellent teacher. This is a brilliant service and I learned so much more about my new Ascent. This is a brilliant service and I learned so much more about my new Ascent. More

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The technology in the 2026 Crosstrek Hybrid is overwhelming. Thank goodness Brendan was patient enough to explain much of it and answer our questions. We feel more confident in using more of the m overwhelming. Thank goodness Brendan was patient enough to explain much of it and answer our questions. We feel more confident in using more of the many features to make our driving experience more efficient. More

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Brendan was incredibly helpful with getting us familiar with our new car. We came prepared with questions (about the infotainment system as well as general operation of the car) and he had some great addit with our new car. We came prepared with questions (about the infotainment system as well as general operation of the car) and he had some great additional tips and tricks (including adjusting settings for features that I would never have looked at because I didn't know what they did) to help us get to know the vehicle. Definitely recommend coming in for the Love Encore appointment! More

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Met with Brendan on my new Forester Hybrid, I have owned Subaru's before and was familiar with the current infortainment system, but it was helpful to go through the updated system and options. Brendan is Subaru's before and was familiar with the current infortainment system, but it was helpful to go through the updated system and options. Brendan is very familiar and was able to answer some very important questions for me based on a week's ownership and then afterwards walked me through the rest. Very helpful and worth the time. More

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They made every step of the way easy to follow and we are very happy to have bought our car from McGrath and will recommend it to anyone car shopping in the future. very happy to have bought our car from McGrath and will recommend it to anyone car shopping in the future. More

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Brendan was super helpful, informative, and enjoyable to talk to! 10/10 customer service. Our conversation helped me feel more equipped to operate my new car. talk to! 10/10 customer service. Our conversation helped me feel more equipped to operate my new car. More

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I met with Brendan Hancock at McGrath Evanston Subaru for a tech training on my new Subaru Outback. Despite it being my 3rd Outback, I never knew some of the features that came along with my car. Brendan was a tech training on my new Subaru Outback. Despite it being my 3rd Outback, I never knew some of the features that came along with my car. Brendan was patient and took the time to explain all of the features in my car. There were features I didn’t even know existed! Thanks to Brendan, I love my car even more! More

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Brendan was super helpful in getting us acquainted with all of the features in our new Subaru Forester. He clearly knows his stuff, and is also very patient and kind! all of the features in our new Subaru Forester. He clearly knows his stuff, and is also very patient and kind! More

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Brendan is an outstanding teacher. He is patient with the customer who is not familiar with the technology. Most importantly, Brendan offered suggestions that were practical as you dev He is patient with the customer who is not familiar with the technology. Most importantly, Brendan offered suggestions that were practical as you developed your personalized tech profile and choices. More

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