Brendan Flynn

Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change, about an 80 mile round trip. I told the person taking my appointment in the phone, that I needed another issue looked at. She added the request to the work order. When I arrived, Mike asked “just your free oil change this morning?” I said yes but I needed this looked at too. He said, “ok we will put it on the computer to see if any codes pop up.” When completed, I was told, “oil was changed and we did the multi point inspection, everything looks fine.” I asked, well what about the other issue I asked the scheduler and Mike about?” He said, “I knew nothing about it!” WHAT!? Sorry, Crestmont lost me. More

by Vito Verified Customer Verified Customer

Report | Print

Was very courteous and knowledgeable. Explained everything that was going to be done and put me at ease Explained everything that was going to be done and put me at ease More

by mikeschroeder97 Verified Customer Verified Customer

Report | Print

Very personable and helpful and repair was done quickly! ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me More

by scvitic Verified Customer Verified Customer

Report | Print

Doesn't honor warranty. Makes excuses and blames customer. Disrespected my wife. Never buying here again Makes excuses and blames customer. Disrespected my wife. Never buying here again More

by scooteredog Verified Customer Verified Customer

Report | Print

I've never been more satisfied with my auto maintenance service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very b service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very best. CrestmontGenesis is the answer. Thank you, Evan R. Morris More

by rodman6852 Verified Customer Verified Customer

Report | Print

Everyone very courteous. Job completed promptly and correcly. Dealership close to home. Very positive experience. Job completed promptly and correcly. Dealership close to home. Very positive experience. More

by leszek.dryja66 Verified Customer Verified Customer

Report | Print

I was checked in quickly, any questions I had were answered and the work was done quickly and competently. answered and the work was done quickly and competently. More

by tim1003 Verified Customer Verified Customer

Report | Print

We appreciate the level of professional service with Brendon. He takes the time to explain the process. Thx! Brendon. He takes the time to explain the process. Thx! More

by henderson1509 Verified Customer Verified Customer

Report | Print

Warranty work that requires 3 separate trips to the dealership to fix 1 problem is unacceptable!! dealership to fix 1 problem is unacceptable!! More

by Steve Verified Customer Verified Customer

Report | Print

They are very friendly. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. More

by jmbum Verified Customer Verified Customer

Report | Print