Brenda Rosas
Brenda Rosas at Grand Prairie Ford
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Brenda Rosas

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.6
95 Reviews

My Role here at the dealership is to make sure "CUSTOMER SERVICE" is always provided!! I have worked here for 2 years. I'm from Brownsville TX. My personal motto is "We gonna make it happen" you will drive away on your new or pre-owned vehicle. I will also get you in and out of the dealership most of the times in less than 2 hours! 972-352-8000 or 817-709-6862

Dealership Experience

6 yrs, 2 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

95 Reviews

Write a Review

95 Reviews of Brenda Rosas

November 09, 2024

Dealership Rating
Employee Rating

Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 08, 2024

Dealership Rating
Employee Rating

Customer service was amazing! The sales manager Lilly was very kind, trustworthy, and attentive to my questions. I appreciated the video she sent me of the vehicle. She took great More

by the-crimson-spirit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Lilly sales manager

Nov 11, 2024

Grand Prairie Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that Lilly provided you with amazing customer service and took such great care of you. It's great to know that her attention to detail and the video of the vehicle made a positive impact on your experience. We’re so happy you're enjoying your new vehicle, and we’ll be sure to pass along your kind words to Lilly! If you need anything else in the future, don't hesitate to reach out.

November 06, 2024

Dealership Rating
Employee Rating

Jose Pacheco was amazing! He kept us updated. He really worked with us to get the car the way we wanted it plus gave us merchandise on top of it. More

by ANGEL.WRIGHT13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Pacheco

Nov 07, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Jose provided such excellent service and kept you updated throughout the process. It's great that he was able to work with you to get the car just the way you wanted and even provided some extra merchandise. We truly appreciate your feedback and look forward to serving you again in the future!

November 05, 2024

Dealership Rating
Employee Rating

I thought the dealership overall was ok. (The bathrooms could use some attention) We were there about 4 hours. AC was out in an area where we had to read and sign so that was very uncomforta More

by ChadMc82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Pacheco - 5 stars

Nov 06, 2024

Grand Prairie Ford responded

Thank you for sharing your experience with us! We’re glad to hear our team provided friendly and efficient service, and we appreciate your patience with the AC and restroom situation. Your feedback about these areas is invaluable, and we’ll be addressing them to improve comfort for our guests. Thank you for choosing us, and we hope to make your next visit even better!

November 01, 2024

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Employee Rating

Great customer service. My salesperson Hermi got me a fast approval.. Happy customer. I would buy from here again. More

by RIOJASEMSE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hermi

Nov 04, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Hermi provided you with great customer service and helped you secure a fast approval. It’s always our goal to ensure a smooth and enjoyable car-buying experience. We look forward to welcoming you back for your next purchase! Happy driving!

October 30, 2024

Dealership Rating
Employee Rating

I happy with the treatment I got from the Grand Prairie ford dealership got real good service over all More

by Alberto.h1788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Joel

Nov 01, 2024

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled to hear that you received excellent service. Our team works hard to ensure that every customer has a great experience, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to serving you again in the future!

October 28, 2024

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Employee Rating

Friendly staff, willing to help however they can. They make sure their customers are taken care of! More

by XEROCALIBUR20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

Oct 29, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that our friendly staff was able to assist you and ensure you felt taken care of. Your satisfaction is our priority, and we look forward to serving you again soon!

October 21, 2024

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Employee Rating

Gentle, friendly, profesional, I was able to feel very well attended to by their staff More

by Ma. Luisa Villanueva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

Oct 24, 2024

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re so glad to hear that our staff made you feel well attended to during your visit. Our team strives to provide gentle, friendly, and professional service, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

October 18, 2024

Dealership Rating
Employee Rating

Very nice people to work with and nice atmosphere. No high pressure tactics, overall great experience More

by rda2248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brett Benson

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're glad to hear that you enjoyed a relaxed and positive experience with our team. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Dealership Rating
Employee Rating

I wish that the final price and the price on the website weren’t so different More

by saul.favila30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Harris

Oct 21, 2024

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear you had a positive experience overall. We understand that discrepancies between online prices and final costs can be frustrating, and we’re continually working to ensure transparency throughout the buying process. If you have any further questions or concerns, please feel free to reach out to us. We appreciate your support and hope to assist you again in the future!

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