Sales process was great.
Went to look at used vehicle and ended up purchasing a brand new truck. Joel made the process easy and the management team gave me a great deal.
Went to look at used vehicle and ended up purchasing a brand new truck. Joel made the process easy and the management team gave me a great deal.
More
by walters.ryan1
Verified Customer
Verified Customer
Other Employees Tagged:
Joel in sales
Feb 07, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful feedback! We're so glad to hear that Joel made the sales process easy and that our management team was able to provide you with a great deal. It's great to know you ended up with a brand new truck! We appreciate your business and look forward to serving you again in the future.
Brenda Rosas was very helpful and I recommend this
dealership. All the people involved were very helpful.
dealership. All the people involved were very helpful.
More
by HG2722
Verified Customer
Verified Customer
Feb 05, 2025 -
Grand Prairie Ford responded
Thank you for your kind words! We're so glad to hear that Brenda Rosas and the rest of our team provided you with helpful service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!
Overall great experience with Mike Rodriguez (not listed
in survey for some reason) and Brenda Rosas.
in survey for some reason) and Brenda Rosas.
More
by schmuck
Verified Customer
Verified Customer
Jan 28, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience! We’re so glad to hear that Mike Rodriguez and Brenda Rosas provided you with great service. We appreciate your feedback and will ensure they are recognized for their efforts. We look forward to assisting you again in the future!
Great dealership and were really helpful during the sale
process. Got the best deal on the new car.
process. Got the best deal on the new car.
More
by NG
Jan 20, 2025 -
Grand Prairie Ford responded
Thank you for your fantastic review! We're delighted to hear that you had an excellent experience during your car purchasing process and that our team helped you secure the best deal on your new vehicle.
Our goal is always to make the car buying experience smooth, transparent, and satisfying. Your feedback confirms that we are achieving this by providing helpful service and competitive pricing.
We appreciate your trust in our dealership and look forward to continuing to provide you with outstanding automotive sales and service in the future. Congratulations on your new car!
Everybody was nice and friendly vehicles were cleaned
pleasant experience. Product dealership as a large selection
pleasant experience. Product dealership as a large selection
More
by miked
Verified Customer
Verified Customer
Jan 20, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with our team and appreciated our friendly atmosphere. We take pride in creating a welcoming environment where our customers feel comfortable.
We're particularly glad you noticed our clean vehicles and large selection of products. Our goal is to provide not just vehicles, but an enjoyable shopping experience that meets our customers' needs.
Thank you for choosing our dealership and taking the time to share your positive feedback. We look forward to serving you again in the future!
Ron Snow our sale rep was fantastic.
Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal.
Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal.
More
by graymeek2024
Verified Customer
Verified Customer
Jan 20, 2025 -
Grand Prairie Ford responded
Thank you for your review highlighting Ron's fantastic service during your sales experience. We're pleased to hear that he provided excellent support throughout your vehicle purchase.
We appreciate your candid feedback about the finance and delivery process. While we're glad you ultimately completed your transaction, we recognize that the length of time can be frustrating, especially for a straightforward cash deal. Your input helps us continually improve our workflow and efficiency.
Ron is a valued member of our team, and we're proud that he made a positive impression during your interaction. We strive to make every aspect of the purchasing experience smooth and customer-focused.
Thank you for choosing us and taking the time to share your experience. We look forward to serving you again in the future!
Exceptional Experience at Grand Prairie Dealership!
I recently purchased a car and the entire experience exceeded my expectations! From the moment I walked in, the staff was warm, attentive, and pro
I recently purchased a car and the entire experience exceeded my expectations! From the moment I walked in, the staff was warm, attentive, and professional. My salesperson, Geovanni was knowledgeable and made the process smooth by answering all my questions without pressuring me into a decision.
The dealership had a great selection of vehicles, and I found exactly what I was looking for. The financing process was quick and straightforward, with no hidden surprises. They truly went above and beyond to ensure I was comfortable with my purchase and that every detail was taken care of.
Driving away in my new car felt amazing, and I couldn’t be happier with the service I received.
More
by trucmai.nguyen95
Verified Customer
Verified Customer
Jan 08, 2025 -
Grand Prairie Ford responded
Thank you so much for your glowing review! We’re thrilled to hear that you had an exceptional experience at our dealership. It’s wonderful to know that Geovanni provided you with knowledgeable and attentive service while making your car-buying process smooth and pressure-free. We take pride in our wide selection of vehicles and transparent financing process, and we’re delighted that everything met your expectations. Your satisfaction is our top priority, and it's rewarding to know that you drove away feeling amazing in your new car! Thank you for choosing us, and we look forward to serving you again in the future. Enjoy your new ride!
Ron was very helpful.
I admit i am not an easy buyer and i can give any sales person a hard time. I don't buy on emotion; I buy if the numbers make sense to me. They made
I admit i am not an easy buyer and i can give any sales person a hard time. I don't buy on emotion; I buy if the numbers make sense to me. They made sense and I now have a new car!
More
by JHONYMUNOZ47
Verified Customer
Verified Customer
Jan 07, 2025 -
Grand Prairie Ford responded
Thank you for your review! We’re delighted to hear that Ron was able to help you find a new car that met your needs. We appreciate your straightforward approach to the buying process, and we're glad the numbers worked out in your favor.
If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again!
I did noz work with Brendan directly.
I workef with Ron Smith. He did a great job.
I workef with Ron Smith. He did a great job.
More
by DEBDAHMAN
Verified Customer
Verified Customer
Jan 03, 2025 -
Grand Prairie Ford responded
Thank you for your feedback! We’re glad to hear that Ron provided you with great service. We’re pleased to know that he met your needs effectively.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
We are proud owners of 2023 Explorer.
Minnie Thank You for an amazing experience. Minnie was awesome, made us feel at ease.Very professional. Minnie went beyond the call of duty. She has
Minnie Thank You for an amazing experience. Minnie was awesome, made us feel at ease.Very professional. Minnie went beyond the call of duty. She has an amazing personality and takes pride in the services she provides for her customers.
Paul and Lillie Gomez
More
by gomezlilliepl
Dec 27, 2024 -
Grand Prairie Ford responded
Thank you so much for the fantastic review, Paul and Lillie! We’re thrilled to hear that Minnie made your experience so positive and enjoyable. It’s wonderful to know she made you feel at ease and went above and beyond to provide excellent service. We truly appreciate your kind words and are excited for you to enjoy your new 2023 Explorer! We look forward to serving you again in the future!