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Breanna Craig
Breanna Craig at Transwest Ford
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Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
29 Reviews
4.8

29 Reviews

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30 Reviews of Breanna Craig

November 21, 2024

Dealership Rating
Employee Rating

I appreciate the courtesy and quick feedback The new text information and report is helpful. More

by KLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 21, 2024

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Employee Rating

Fast service and a car wash to boot! Turned a pain in the xxx in to a great experience. More

by Darin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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November 09, 2024

Dealership Rating
Employee Rating

Everyone was very pleasant. I was very pleased with everyone's kindness in making me feel welcome and at ease. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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Nov 11, 2024

Transwest Ford responded

We really appreciate your business, none 23. Thanks for sharing your experience with our friendly and helpful team. We're looking forward to seeing you in the future for routine maintenance visits! Thank you for the 5 star rating and review! Tranwest Ford

November 03, 2024

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Employee Rating

It was good service is close by good time they put atension got the job done More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Nov 05, 2024

Transwest Ford responded

Glad we could help you get back out on the road, Eli! While we appreciate the opportunity to work with you, we know the road is where you'd rather be!! Let us know if there's anything else we can help you with!! Sincerely, The Transwest Team

October 25, 2024

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Employee Rating

I was pleased with the service I received. The staff was friendly and the shops work was satisfactory. I have taken the vehicle to multiple shops. Each gives me a different list of repairs tha More

by Overmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Transwest Ford responded

Thank you for the wonderful review, Overmire. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Transwest Ford

October 23, 2024

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Employee Rating

Prompt oil change service and delivered my car to me at work with a fresh wash! More

by BOBBROCKRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Oct 28, 2024

Transwest Ford responded

Bobbrockre, thanks for the great review! It's our goal to always work to get you back on the road faster, glad we could help! We look forward to a long relationship with you and all your vehicles! Transwest Ford

October 20, 2024

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Employee Rating

Easy to schedule, no long waits to get scheduled repairs. Personel courteous and knowledgeable. Facility is clean resuring competant help. More

by jschwartz1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Mario Ramirez

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Oct 21, 2024

Transwest Ford responded

Thank you for the great testimonial, jschwartz1947. Thanks for highlighting our accommodations and cleanliness. Our service team is top-notch in helping our customers everyday. We are happy to serve you at any of our locations, we want to be a resource for you while you're on the road!! Safe Travels, The Transwest Team

October 19, 2024

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Employee Rating

Mario did a good job explaining the warranty worked that was done and he was pretty prompt on getting the vehicle done and very respectful. I really appreciate it his honesty. More

by armando.garcia6089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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Oct 21, 2024

Transwest Ford responded

We are so glad to have been able to serve you, armando.garcia6089. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

October 19, 2024

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Employee Rating

Good and pleasant service. Very appreciative of the car wash. Service has always been good at the dealership. More

by wfs1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Transwest Ford responded

Thanks wfs1949 what a great testimonial. Transwest Ford is one of the highest-trained service teams around, and it's our pleasure to assist you! Looking forward to working with you again soon! Safe Travels, Transwest Ford

October 16, 2024

Dealership Rating
Employee Rating

They did good work and all of the staff was nice and easy to work with. The only issue we ran into was how long the process took. More

by Tractor guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Nathan Kendall

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Oct 16, 2024

Transwest Ford responded

Thank you for your feedback, Tractor Guy. We appreciate your input and sharing your experience. The honest feedback will help us improve the buying experience for future customers. If you have any additional feedback, feel free to contact our General Manager Alessandro Meloni. We hope to work with you again in the future. Sincerely, Transwest Ford Alessandro Meloni | General Manager | Transwest Ford Office: (308) 635-3701 | Email: ameloni@transwest.com

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