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Breanna Craig
Breanna Craig at Transwest Ford
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Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Breanna Craig

January 18, 2025

Dealership Rating
Employee Rating

Great friendly service. Always with a smile. Time estimate was right on time. Thank you More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Transwest Ford responded

None23, what a great testimonial, thank you! We strive to create the best and easiest experience possible for our customers. We're looking forward to working with you again in the future! Sincerely, The Transwest Team

January 16, 2025

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Employee Rating

Bree does an exceptional job. Always friendly and provides wonderful customer care. Thank you Bree. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Jan 21, 2025

Transwest Ford responded

Thank you for your 5-star review, none23. We will pass along your kind compliments to our service team. We strive to provide a great customer experience every time. Thank you for your business. Travel safely. Transwest Ford

January 10, 2025

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Employee Rating

Had to reschedule my appointment and they got me in a day early. Was quickly done while I went to a different appointment and waiting for ne when I got back. Super friendly and professional. More

by SUNSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Jan 15, 2025

Transwest Ford responded

Sunshine, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out and get you back on the road! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

January 10, 2025

Dealership Rating
Employee Rating

They worked on adjusting my Ford pass after it messed up They were great to work with. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Robert MacDonald, Mario Ramirez

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Jan 21, 2025

Transwest Ford responded

Thank you for your 5-star review, none23! We are proud of our team and their dedication to customers like you. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

December 21, 2024

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Employee Rating

Mario was amazing and he had all the parts ordered ahead of time and stayed in contact with me while she was getting worked on! Much appreciated Thank you!! More

by Susiechapstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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Dec 23, 2024

Transwest Ford responded

Thank you for taking the time to give us a great review, Susiechapstick! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 19, 2024

Dealership Rating
Employee Rating

Overly pleased and was pleased with pricing and how everything was explained on what needed to get done More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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Dec 23, 2024

Transwest Ford responded

Thank you for the wonderful review, Dave. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 14, 2024

Dealership Rating
Employee Rating

Has been helpful so far. Trust them with our service and staff is very helpful More

by RLEAHY442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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Dec 23, 2024

Transwest Ford responded

Thank you for the wonderful review, Rleahy442000. It's our goal to keep our team at the forefront of knowledge to help provide customers like you with the information you need to make decisions on your vehicle repair. Thanks for the kudos! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 08, 2024

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Employee Rating

They got us right in, the work was done to our satisfaction, text messages to keep us updated on progress. Car was cleaned beautifully before returning it. More

by everart2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

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Dec 10, 2024

Transwest Ford responded

We are so glad to have been able to serve you, everart2003. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

December 07, 2024

Dealership Rating
Employee Rating

Appreciate the car wash . Would like to have both front and rear floors cleaned and dashboard wiped off. More

by Rozy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

Transwest Ford responded

Thank you for your 5-star review, Rozy. We strive to provide a great customer experience every time. Thank you for your business. Travel safely. Transwest Ford

December 07, 2024

Dealership Rating
Employee Rating

Dealership did well. The work was not done in a rush. Techs took their time. More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Dec 10, 2024

Transwest Ford responded

Hi none23, thank you so much for taking the time to share your praises and leave us a 5-star rating! Thanks for sharing your compliments for our service department. We appreciate you and your business and are looking forward to working with you in the future! Transwest Ford

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