Breanna Craig
Breanna Craig at Transwest Ford
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Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Breanna Craig

March 31, 2025

Dealership Rating
Employee Rating

Mario was very professional and courteous, he always goes out of his way to make sure everything is taken care of and that we are happy with the service and with Mario it is always great! More

by ET97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Apr 01, 2025

Transwest Ford responded

Thanks for saying so. ET97. Mario is a great asset to our Service Department. We appreciate your business and look forward to working with you in the future. Transwest Ford

March 29, 2025

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Employee Rating

They sent you a coupon for a free oil change and when you take your vehicle in there then they say that they're charging you less so you have to pay out of pocket and they don't honor the coupon so just so y More

by none23
Service Price Transparency
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Recommend Dealer
No

March 27, 2025

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Overly expensive just for them to look at my car. She did not give me all the detail's of the recall More

by none23
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Robert MacDonald

March 21, 2025

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I came in wanting to get my pickup cleaned up. I was very impressed by the service adviser and the detailing crew they got me in and out in about half a day. The vehicle came out looking 10 times More

by none23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Mar 28, 2025

Transwest Ford responded

That's great to hear, none 23. We have a great team there to assist you with all your needs. We really appreciate your business, and we're looking forward to seeing you in the future for routine maintenance visits! Transwest Ford

March 14, 2025

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Excellent service and people skills. Work completed has been very satisfactory. Willing to help to answer any question asked. More

by none23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mario. 5 stars

Mar 24, 2025

Transwest Ford responded

Thank you so much, none23! We're glad our friendly staff answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

March 14, 2025

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Very professional, great service and they had News Max playing on the TV in the waiting area! More

by jeffkimmetz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald

Mar 24, 2025

Transwest Ford responded

Jeffkimmetz, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out. Glad you enjoyed the amenities of our waiting room! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

March 14, 2025

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Excellent service. I like the reminders I get on my cell phone regarding my upcoming appointment. While servicing my vehicle they come to check with me before performin More

by shermankodysonia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

Mar 24, 2025

Transwest Ford responded

We are so glad to have been able to serve you, shermankodysonia. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

March 02, 2025

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Employee Rating

Breanna is very professional and does whatever she can to help the customer. She goes way and beyond the expected duties of her job. More

by Diesel Chow
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Transwest Ford responded

Diesel Chow, thank you for the wonderful review! Breanna and the rest of our service team strive to deliver the best and easiest experience possible for our customers. We're looking forward to working with you again in the future! Sincerely, The Transwest Team

February 27, 2025

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Employee Rating

The staff was very professional and helpful. They got the job done very quickly. Very satisfied overall. More

by Diesel Chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Drew Allen, Robert MacDonald , Brian Christeleit, Mario Ramirez

Mar 05, 2025

Transwest Ford responded

So glad to hear it, Diesel Chow! It's a top priority of ours to make sure you spend less time in the shop and more time out on the road! We appreciate your business! Transwest Ford

February 27, 2025

Dealership Rating
Employee Rating

Breanna Craig was very polite and helpful in arranging my appointment for recall. Work was done properly and she arranged a ride to pick me up and bring me back to dealership when work was done. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris - The driver who gave me ride back to dealership. Very nice guy!

Mar 05, 2025

Transwest Ford responded

Thank you for the wonderful review, none23. Our customer service team does a great job at helping our customers with arrangements while our technicians work to get you back on the road. We appreciate your business and look forward to working with you again! Transwest Ford

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