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Breanna Craig
Breanna Craig at Transwest Ford
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Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Breanna Craig

February 15, 2025

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Employee Rating

Got the estimate to repair our vehicle for $1200 to change an o ring and spark plugs I check the price of the parts picked up the vehicle and the parts abd paid the diagnostic fee for less that $300 More

by 5 ford trucks
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni

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Feb 19, 2025

Transwest Ford responded

I’m sorry to hear about your poor experience with our location, 5 ford trucks. We want to address your concerns but will need additional information. We did not meet your expectations and as a manager here I would be happy to get involved and help you. Here is my contact information. Please call me at your convenience. Alessandro Meloni | General Manager | Transwest Ford Office: (308) 635-3701 | Email: ameloni@transwest.com

February 12, 2025

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Breanna is awesome. Even though I didn’t have an appointment she was able to help me get an appointment for a battery replacement for my pickup so I wasn’t stranded. Sh More

by None
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Recommend Dealer
Yes
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Feb 14, 2025

Transwest Ford responded

Thanks for noticing, None. Breanna is the best! We are grateful to help you in your time of need, so you could get back out on the road! We're family-owned and operated, and it's our goal to build a life-long relationship with you! Hope to work with you again soon! Sincerely, The Transwest Team

February 09, 2025

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Sales and service is always amazing. Sunshine makes it easy to service my vehicles by taking them to Scottsbluff and she makes everything smooth when purchasing. More

by TWE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Brian Christeleit, Sunshine Eisenbarth, Mario Ramirez

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Feb 10, 2025

Transwest Ford responded

Thanks for the wonderful review, TWE. Sunshine does a great job helping customers. We are happy to have exceeded your expectations, and hope to do so every time! Transwest Ford

February 05, 2025

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Everyone was so helpful and communicated everything perfectly, from picking my car up to dropping it off. More

by Sandra
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sunshine Eisenbarth, Nathan Kendall, Robert MacDonald, Mario Ramirez

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Feb 07, 2025

Transwest Ford responded

Thank you for taking the time to leave us your 5-star review, Sandra. We appreciate the endorsement. We take pride in our workmanship and strive to provide Elite customer service. We appreciate your business and look forward to working with you in the future. Transwest Ford

February 02, 2025

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Staff very helpful and friendly! Very thorough about the recall also in calling back for scheduled appointment! More

by none23
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Recommend Dealer
Yes
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Feb 07, 2025

Transwest Ford responded

We are so glad to have been able to serve you, none23. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

February 01, 2025

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I normally do not like to do surveys as I have done many in the past. I was happy with all involved and the car service. The car wash was great too! More

by Shirleynmike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Feb 07, 2025

Transwest Ford responded

Thanks for the great review, Shirleynmike. We appreciate your endorsement We have an outstanding service team. It's our pleasure to assist you. We hope to continue working with you for years to come! Transwest Ford

January 18, 2025

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Great friendly service. Always with a smile. Time estimate was right on time. Thank you More

by none23
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Recommend Dealer
Yes
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Jan 21, 2025

Transwest Ford responded

None23, what a great testimonial, thank you! We strive to create the best and easiest experience possible for our customers. We're looking forward to working with you again in the future! Sincerely, The Transwest Team

January 16, 2025

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Bree does an exceptional job. Always friendly and provides wonderful customer care. Thank you Bree. More

by none23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Jan 21, 2025

Transwest Ford responded

Thank you for your 5-star review, none23. We will pass along your kind compliments to our service team. We strive to provide a great customer experience every time. Thank you for your business. Travel safely. Transwest Ford

January 10, 2025

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Had to reschedule my appointment and they got me in a day early. Was quickly done while I went to a different appointment and waiting for ne when I got back. Super friendly and professional. More

by SUNSHINE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

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Jan 15, 2025

Transwest Ford responded

Sunshine, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out and get you back on the road! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

January 10, 2025

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Employee Rating

They worked on adjusting my Ford pass after it messed up They were great to work with. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alessandro Meloni, Robert MacDonald, Mario Ramirez

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Jan 21, 2025

Transwest Ford responded

Thank you for your 5-star review, none23! We are proud of our team and their dedication to customers like you. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

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