Breanna Craig
Breanna Craig at Transwest Ford
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Breanna Craig

Service Advisor

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Breanna Craig

December 21, 2024

Dealership Rating
Employee Rating

Mario was amazing and he had all the parts ordered ahead of time and stayed in contact with me while she was getting worked on! Much appreciated Thank you!! More

by Susiechapstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

December 19, 2024

Dealership Rating
Employee Rating

Overly pleased and was pleased with pricing and how everything was explained on what needed to get done More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

December 14, 2024

Dealership Rating
Employee Rating

Has been helpful so far. Trust them with our service and staff is very helpful More

by RLEAHY442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

December 08, 2024

Dealership Rating
Employee Rating

They got us right in, the work was done to our satisfaction, text messages to keep us updated on progress. Car was cleaned beautifully before returning it. More

by everart2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert MacDonald, Mario Ramirez

Dec 10, 2024

Transwest Ford responded

We are so glad to have been able to serve you, everart2003. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

December 07, 2024

Dealership Rating
Employee Rating

Appreciate the car wash . Would like to have both front and rear floors cleaned and dashboard wiped off. More

by Rozy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Transwest Ford responded

Thank you for your 5-star review, Rozy. We strive to provide a great customer experience every time. Thank you for your business. Travel safely. Transwest Ford

December 07, 2024

Dealership Rating
Employee Rating

Dealership did well. The work was not done in a rush. Techs took their time. More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Ramirez

Dec 10, 2024

Transwest Ford responded

Hi none23, thank you so much for taking the time to share your praises and leave us a 5-star rating! Thanks for sharing your compliments for our service department. We appreciate you and your business and are looking forward to working with you in the future! Transwest Ford

December 07, 2024

Dealership Rating
Employee Rating

We have worked with them a couple times over the past year or so. Being away from home going to a Bible college me and my wife have been grateful for the quality of work and the extra effort of the peopl More

by Kyle and Aleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Transwest Ford responded

Kyle & Aleah, thank you for taking the time to give us a great review! We're glad we could help out while you are living in the area. We appreciate your business! Transwest Ford

December 06, 2024

Dealership Rating
Employee Rating

Will not go back unless have to they got blood on my seat 2008 ford 350 l had to clean up my self. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Transwest Ford responded

Mr. Delas Armas, I’m sorry to hear about your bad experience with our location. We’d like to hear more about where we fell short and what we can do to earn your trust back. Please feel free to call me directly at the number below. We are sorry to see your review, none23. We would like to apologize for your experience and appreciate you bringing the situation to our attention. Our service manager David Dillon would like to address your issues directly. Please reach out to him at your convenience. David Dillon | Service Manager | Transwest Ford Office: (308) 256-0333 | Email: david.dillon@transwest.com

December 04, 2024

Dealership Rating
Employee Rating

Nathan was great as was the rest of the people that waited on me Happy with the dealership More

by Ray.elwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2024

Transwest Ford responded

Ray, thanks for sharing your experience and for choosing Transwest. We appreciate your review of our team. We're pretty proud of our Scottsbluff team. Thank you for your business. Transwest Ford

December 04, 2024

Dealership Rating
Employee Rating

Great salesman We really noted. Buying a new pic ok c up from b him. Thanks again Nathan More

by Ray.elwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2024

Transwest Ford responded

Thank you so much for this 5-star review, Ray. We appreciate you giving such a sincere review of our Ford dealership. We aim to give you a great experience every time. We look forward to working with you again soon! Sincerely, The Transwest Team

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