Breana Hoffman | Page 4

Called and left detailed messages of services needed on a TPMS for 2 days. No one called me back. I dropped by.dealarship and Breana Hoffman made me an appointment . The service was quick and I was on my w TPMS for 2 days. No one called me back. I dropped by.dealarship and Breana Hoffman made me an appointment . The service was quick and I was on my way. I’ve had Volvo, Audi, this is my first Kia , a Telluride. I love the car a great product. But no matter how wonderful a product is to me it is about the service. More

by SANDIKANDERSON Verified Customer Verified Customer

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Great service, I am satisfied of the excellent maintenance work and great service Good job done by service maintenance work and great service Good job done by service More

by muhammadhilalshirzad Verified Customer Verified Customer

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They did a great job and were kind. I just wish that they had options other than water in the waiting area, such as soft drinks. I just wish that they had options other than water in the waiting area, such as soft drinks. More

by JOSHUA56 Verified Customer Verified Customer

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Easy to do business with, staff is friendly and knowledgeable . Would have no problem, recommending Midtown Kia to friends and family . knowledgeable . Would have no problem, recommending Midtown Kia to friends and family . More

by benjamin1115 Verified Customer Verified Customer

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Confusing and not very transparent with things. Theo communication is less than desirable. That's all. Theo communication is less than desirable. That's all. More

by bradley.griffin Verified Customer Verified Customer

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I was there for 2 and a half hours for an oil change. Then my windshield washer fluid was not filled. Then my windshield washer fluid was not filled. More

by stephbeck88 Verified Customer Verified Customer

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Couldn’t figure out was wrong with my car so I ended up paying for a diagnostic that was a guess and this was after my car was with Ferguson Kia for weeks with also no clear diagnosis! paying for a diagnostic that was a guess and this was after my car was with Ferguson Kia for weeks with also no clear diagnosis! More

by tmilan27 Verified Customer Verified Customer

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They are very easy to schedule with. Friendly and professional. My appointment was quick and they got the job done. Friendly and professional. My appointment was quick and they got the job done. More

by arielfrank9181205 Verified Customer Verified Customer

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The dealership was easy to work with on scheduling getting my vehicle in and out , the staffing was very professional and knowledgeable, a place where you want to do business with ! Thanks team! getting my vehicle in and out , the staffing was very professional and knowledgeable, a place where you want to do business with ! Thanks team! More

by bennyray18 Verified Customer Verified Customer

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Not very good at relaying information about how long to expect for repair. I could have had fewer 4 hour round trips if this had been better. They also ordered wrong part. Caused another delay and trip. Fi expect for repair. I could have had fewer 4 hour round trips if this had been better. They also ordered wrong part. Caused another delay and trip. Finally got the car and my dash settings had been turned off and my cell phone charger cord was gone and was replaced with another one. I have no idea why they would even mess with my cord. The job was done. Bree was pleasant but the whole thing was a hassle. More

by NCHISUM Verified Customer Verified Customer

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