Brayon Serrano
Brayon Serrano at Classic Buick GMC
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Brayon Serrano

Finance Manager

Classic Buick GMC

16835 Katy Fwy
Houston, TX 77094

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Brayon Serrano

February 28, 2025

Dealership Rating
Employee Rating

The finance department should focus on providing better customer service. I sat and waited about an hour before I walked out of there. The second time, the guy I dealt with didn’t know how to conduct busin More

by juanc12
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 21, 2025

Dealership Rating
Employee Rating

We had the most pleasant buying experience of our life. We were not pressed in ay way. More

by Leonfritsche
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cuellar , Regina Giroir

January 15, 2025

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Employee Rating

Great Dealership, had exactly what we were looking for and had great service. Glad we could make a deal on my new truck! More

by chett_larkey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Martinez

January 05, 2025

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Employee Rating

Very professional and knowledgeable sales person. They went above and beyond to earn our business More

by joycastellanos1985
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

Kyla that was my point of sale. Rep was very good. Her manager was dishonest as he tried to slip in an extra $1500 charge that I didn’t catch until I got to the finance department. More

by mdc16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

December 26, 2024

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Employee Rating

Great experience from start to end. I appreciated the clear honesty and open cost structure with no gimmicks. The vehicle was priced as advertised and my trade in estimate from a 3rd pa More

by Carl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez

December 20, 2024

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Employee Rating

I had a poor potential buying experience close to me. I searched other dealership reviews, and Classic seemed the only dealership worth trying. So, I decided to go with the dealership furthest away from More

by Cmjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Bauerkemper

December 20, 2024

Dealership Rating
Employee Rating

Overall the absolute worst experience I’ve ever had in purchasing a vehicle. The sales person that I work with did a fair to good job. After that, it went downhill the financing department and processing More

by authenticity1908
Purchase Time
Finance Experience
Recommend Dealer
No

December 19, 2024

Dealership Rating
Employee Rating

Easy to work with. Fair price and everyone was friendly and professional. Would definitely refer family and friends to them. More

by Cingford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adil R. 5 stars

December 13, 2024

Dealership Rating
Employee Rating

Five+ stars. Best sales experience ever. Bought a new GMC Sierra Denali from Jose C. at Classic Elite GMC. Jose was top notch, good guy, very down to earth, and w More

by Kevin.andrew.cole
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cuellar

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