Brayden Hinesley
Brayden Hinesley at Jackie Cooper Imports
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Brayden Hinesley

Sales Professional

Jackie Cooper Imports

9393 S Memorial Dr
Tulsa, OK 74133

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4.7
16 Reviews

Industry Experience

7 yrs, 11 mos

4.7

16 Reviews

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16 Reviews of Brayden Hinesley

September 08, 2024

Dealership Rating
Employee Rating

The entire experience went smoothly. Brayden made the process go smoothly and he took the time to explain and walk me through each step. Everyone was friendly and made the experience a More

by l.hinesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knotts , Dillon Cole, Annet Cochran

Sep 09, 2024

Jackie Cooper Imports responded

Hi l.hinesley, We appreciate your positive feedback! Visit us again soon for more outstanding experiences. Sincerely, Ryan Knotts, General Sales Manager

June 17, 2024

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Employee Rating

Looked at the first cars in the rain , Brayden pulled the vehicles we were interested in under a covered area . Needless to say that was very nice . More

by bhallgw
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jun 18, 2024

Jackie Cooper Imports responded

Hi bhalglw, Your satisfaction drives us! We're committed to providing excellent service. Sincerely, Ryan Knotts, General Sales Manager

June 04, 2024

Dealership Rating
Employee Rating

All of our interactions with sales staff (Brayden), financing (Kendall), and service (Max) have been superb! All went above and beyond to ensure our purchase was positive. Great communication, lightnin More

by STEVE@STEWARDTANK.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Taylor, Connor Kach , Max

Jun 05, 2024

Jackie Cooper Imports responded

Hi STEVE Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Ryan Knotts, General Sales Manager

April 24, 2024

Dealership Rating
Employee Rating

Dealership is good. But I don’t ever want to work with this salesman again. It took a week to get a deal done. He’d say he’d call me in an hour or in the morning and it’ More

by JBH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kendall Taylor, Jason VanBall

Apr 25, 2024

Jackie Cooper Imports responded

Hi JBH, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Ryan Knotts, General Sales Manager

April 02, 2024

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Employee Rating

One of the best experiences I had. Brayden and their team good care of me and made sure I got what I wanted and I was treated with great care. I loved the check-ins even after I made t More

by montana2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conner, David Young, and Kendall

Apr 03, 2024

Jackie Cooper Imports responded

Hi montana2, Thank you for your kind review. We are glad to hear Brayden and the team took excellent care of you. Take care. Sincerely, Ryan Knotts, General Sales Manager

March 02, 2024

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Friendly, hard working, easy, stress-free. Levi is a fantastic salesman and very knowledgeable. Best experience I’ve had purchasing a vehicle. More

by logancprince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Jackie Cooper Imports responded

Hi logancprince, We appreciate your 5-star review. We are glad to hear Levi made your car-buying experience excellent with us. We hope to see you soon. Take care. Sincerely, Ryan Knotts, General Sales Manager

February 28, 2024

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Employee Rating

Horrible Sales Team. I called this place to get a price on a new SUV, on 2/22/24 spoke to a sales person last week he stated he would call me back and never did. Yesterda More

by sanchelg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2024

Jackie Cooper Imports responded

sanchelg, we truly are sorry to hear about your recent experience with our sales department. I know that you and our Mercedes-Benz Sales Manager have spoken since you left this review and he explained to you the set of unfortunate circumstances that led to delays in communication and lack of communication. Brayden was asked to reach out to you in lieu of your original sales contact, not cold-calling you, and we apologize for the miscommunication there, as well. We are working on the circumstances that led to your frustration so we can help our staff get better at what they do. We apologize for the inconvenience of the timing and we are glad to have been able to walk you through the information you requested. While we would have loved to help you get the electric vehicle you requested, due to the uniqueness of that particular model and the lack of it's inventory, pricing for it isn't flexible. We also aren't able to use Texas tax credits in Oklahoma. While we aren't able to meet your needs this time, we did appreciate the opportunity to answer your questions and get you in the right direction for using those valuable tax credits!

January 10, 2024

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Employee Rating

Brayden was amazing Professional, Kind and Trustworthy. Went above and beyond to meet my needs More

by LEGANBROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikey Molina

Jan 11, 2024

Jackie Cooper Imports responded

Hi LEGANBROWN, We appreciate your 5-star review. We are glad to hear Brayden made your buying experience excellent. We hope to see you soon. Take care. Sincerely, Ryan Knotts, General Sales Manager

December 04, 2023

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Employee Rating

Great overall experience with one exception- The manager Annette was not as available as we would have preferred. But everything else was 5 stars. Car is making a noise. Hopefully this will be More

by ABFRASER67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Annette ?business manager. 3 stars

Dec 05, 2023

Jackie Cooper Imports responded

Hi ABFRASER67, We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Ryan Knotts, General Sales Manager

November 29, 2023

Dealership Rating
Employee Rating

He was very knowledgeable about the cars. He was flexible and made sure I was able to look at and test-drive the cars I was interested in. More

by BESNAPP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 29, 2023

Jackie Cooper Imports responded

Hi BESNAPP, Thank you for your kind review and feedback. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Take care. Sincerely, Ryan Knotts, General Sales Manager

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