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Braxton Stoneking
Braxton Stoneking | Page 91
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
968 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
968 Reviews of Braxton Stoneking
December 01, 2018
Service dept far superior to sales dept After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealin After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealing with sales people screwing up what we asked for, the holiday & work schedules, we were finally able to bring in our durango on Friday 11/30/18, to have the mopar hitch receiver installed. The Service staff was great. Very helpful!!! I can’t say that enough. We had a great experience with them. The service folks removed the incorrect equipment (that the sales dept erroneously scheduled & carried out, totally ignoring what we had requested) & installed the mopar hitch yesterday, though it did take longer than expected (also due to having to remove the incorrect equipment) and I was able to pick it up today (due to work scheduling conflicts). Our service rep was great as well. Very thorough with the quote & explanation of work being done. Thank you Braxton, for being so helpful. The only ding that I would give the service dept was the price of the labor for the install; but I’ll look past that since they had to remove the incorrect equipment (thanks a lot sales dept & your screwup). I don’t if that made it more expensive for labor, but I wouldn’t doubt it since it doubled install time for the mopar parts. More
by Trobaugh
Verified Customer
December 01, 2018
Recall work I had three recalls that needed done. Everyone was very Friendly and work preformed on time. I would recommend the service department to my friends an I had three recalls that needed done. Everyone was very Friendly and work preformed on time. I would recommend the service department to my friends and family. P.S. Next time I have to write a 25 word review I’m not doing it. More
by RJONEAL88
November 30, 2018
Recall Everyone was very polite and helpful. I had a recall on my jeep, needed an oil change, and my tires were low. All were taken care of in a timely fashi Everyone was very polite and helpful. I had a recall on my jeep, needed an oil change, and my tires were low. All were taken care of in a timely fashion More
by LMANHALTER86
November 18, 2018
Servicing recalls The service I received was excellent and the staff were all extremely friendly. I had to have a few recalls addressed and they took care of it all ver The service I received was excellent and the staff were all extremely friendly. I had to have a few recalls addressed and they took care of it all very quickly. When I called to schedule everything they were extremely accommodating and even asked if I wld be needing transportation to anywhere after dropping my vehicle off. I wld definitely recommmend Landers! More
by KRISTI
November 17, 2018
Didn’t check things they said It’s not a terrible big deal but I got a checklist back. Mostly green. Including taillights. But my tail light had been out for a week so I know nobod It’s not a terrible big deal but I got a checklist back. Mostly green. Including taillights. But my tail light had been out for a week so I know nobody checked it like it said. The only problem with this is that I’m not sure the other stuff was adequately checked. Also I was quoted 70 for an oil change. That was really high so I found a coupon on my phone in the lounge so it was only 45. I felt like I should have been told about that. More
by troy.daley
November 15, 2018
A very good dealership!!! Great service department and repai I am very impressed with Landers Chrysler, Jeep & Dodge dealership in Norman, Ok. I’ve had my car in several times for service as well as repairs. Th I am very impressed with Landers Chrysler, Jeep & Dodge dealership in Norman, Ok. I’ve had my car in several times for service as well as repairs. They are very professional and do excellent work in a timely fashion. They keep you informed about the status of your vehicle and are very polite! I’m very happy to have a local dealership I can trust. More
by Clz
November 08, 2018
They aim to please!! When I bought my new 2018 Jeep Compass and had a couple things that needed attention to. Service department was courteous and accommodating on each oc When I bought my new 2018 Jeep Compass and had a couple things that needed attention to. Service department was courteous and accommodating on each occasion and made me feel I was an important part of their family of buyers!! More
by Jean Shingledecker
Other Employees Tagged: Hank Bradley, Russell Jackson
November 01, 2018
Good hard working just can’t find my problem I have a light that comes on and I take it to the shop. Same light 5 times. The have the Jeep office involved so it is not there fault. Just a grimlin I have a light that comes on and I take it to the shop. Same light 5 times. The have the Jeep office involved so it is not there fault. Just a grimlin thing. Every time I call they r polite and caring (u know they r frustrated as well). I take my Jeep in, they r ready for me, have me a loaner and I’m not too unconvinced. They try hard and r doing all the right things. If they weren’t as nice as they r, I would not be writing this. More
by Offroad
Other Employees Tagged: Garrett Chesnut
October 31, 2018
Very quick and knowledgeable The service department was very thorough and considerate of my time. The service department walked me through step by step on the repairs made during The service department was very thorough and considerate of my time. The service department walked me through step by step on the repairs made during my visit. More
by coverchash5
Other Employees Tagged: Anthony Busick
October 27, 2018
Service Job well done. In and out with good service. Atmosphere was good with good WiFi connection to get some work done while I waited. Thanks Job well done. In and out with good service. Atmosphere was good with good WiFi connection to get some work done while I waited. Thanks More
by stangs40
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