Dealership Experience
12 yrs, 5 mos
Industry Experience
12 yrs, 5 mos
Specialties & Trainings
Mazda Elite Master Certified
34 Reviews
Write a Review34 Reviews of Braxton Simmons
September 23, 2024
I recently had an outstanding experience at the Mazda dealership and wanted to highlight the exceptional service I received. Katisha, my sales representative, was incredibly knowledgeable and patient thr dealership and wanted to highlight the exceptional service I received. Katisha, my sales representative, was incredibly knowledgeable and patient throughout the entire process. She took the time to understand my needs and helped me find the perfect vehicle. Kenneth L., the financial manager, was equally impressive. He made the financing process straightforward and transparent, ensuring I understood all my options. His professionalism and willingness to answer my questions made me feel confident in my choices. The overall management of the dealership was apparent, even though I didn’t catch the manager's name. The team worked seamlessly together, creating a welcoming atmosphere that made my car-buying experience enjoyable. I highly recommend this Mazda dealership to anyone in the market for a new vehicle. Thank you, Katisha and Kenneth, for your exceptional service! More
Other Employees Tagged: Katisha McDaniel , Kenneth,L
December 10, 2022
Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answere they came back at $9k difference. Why have all the on line tools if not valid. Very terrible customer service. Just proving that the dealer experience is a one way street. Be careful with theses guys. More
Other Employees Tagged: Christopher Butler, Tommy Farruggio, Kaleab Jenrette, John Carson, Thomas Michael, Sidney Sikaffy, Brian Allie, Jeff Shegog , Marc "Metz" Metzner
December 03, 2021
This dealership is hands down the best there is in all services.I just purchased my third car in 10 years. services.I just purchased my third car in 10 years. More
Other Employees Tagged: Kaleab Jenrette , Marc "Metz" Metzner
July 09, 2021
Went to Brandon Mazda after a horrible experience at the competition, and we couldn’t be happier! Jared Howard greeted us, he was friendly, funny and knowledgeable. We test drove several vehicles and fell i competition, and we couldn’t be happier! Jared Howard greeted us, he was friendly, funny and knowledgeable. We test drove several vehicles and fell in love with one only to have another client who was there for the exact same car buy it from under us. No worries tho! Jared and the manager Braxton quickly found us the exact same car, a year newer, half the miles and worked their magic to make our budget still happen. I really could go on and on about our experience because it was amazing! We look forward to working with Jared and the Mazda team again in the future! More
Other Employees Tagged: Jared Howard
August 03, 2020
David, Braxton and Chris are excellent. The purchase and trade-in process was easy. You could not ask for better service. This dealership is outstanding. trade-in process was easy. You could not ask for better service. This dealership is outstanding. More
Other Employees Tagged: Christopher Butler, Sam Gunnoe, David Esau
December 06, 2019
Excellent service and the appointment was on time the atención was good and nice people quit and very good Excellent work. I will come back atención was good and nice people quit and very good Excellent work. I will come back More
Other Employees Tagged: Christopher Butler, Sam Gunnoe , Katisha Diab, Matthew Federico, Stacy Hardwick, Daniel Nasche, J O
July 25, 2019
Thank you for great service Just wanted to say thank you for your excellent service. It is our 4th Mazda purchased from your Brandon location and you made it easy and hustle free Just wanted to say thank you for your excellent service. It is our 4th Mazda purchased from your Brandon location and you made it easy and hustle free!! keep up the good work! More
Other Employees Tagged: Kevin Jofko
July 01, 2019
Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the noise free of charge, and my car was done the same day. Very nice staff! More
Other Employees Tagged: Christopher Butler, Sam Gunnoe, Tommy Farruggio , Katisha Diab, Matthew Federico, Kevin Jofko, Melanie Martin, Christian Molenaar, Daniel Nasche
June 02, 2019
Excellent customer service,professional,friendly Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as wel Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as well as all the staff I will not take my vehicle anywhere else! More
Other Employees Tagged: Sam Gunnoe
May 15, 2019
Collision Shop Took my car to Ferman Mazda Brandon for accident repair. and was explained the procedure and that it would be 3 to 5 days for the adjuster no problem, Took my car to Ferman Mazda Brandon for accident repair. and was explained the procedure and that it would be 3 to 5 days for the adjuster no problem, then it would be ready in 3-4 days to repair no problem. Insurance company called said it would be ready on the 8th no problem all is good. NOT! body shop said it was in line to be washed, 3 days later still there When my husband and I went to see what was going on we Talked to Manuel told him we were tired of his lies as we had called each day and got the same answer and were going to file a complaint. He laughed in our face and said go ahead I don't care We then talked to the sales manager and he called the body shop manager who appeared some what later as he was busy ' They both listened bottom line Manuel has no respect for the customer got my car 2 hours after the fact More
Other Employees Tagged: Danny Hancock