Braxton Davis

Service department has a huge lack of communication with customers. Service was not completed at promised time or the day after. I was charged more then agreed amount. I had to have my vehicle towed to ano customers. Service was not completed at promised time or the day after. I was charged more then agreed amount. I had to have my vehicle towed to another shop in pieces. Nathan even told me he wasn't going to release the vehicle to the tow truck I sent to pick up the vehicle. He was extremely rude and did not want to explain the diagnostic. Even though I paid for a diagnostic, I still don't know the cause of the pin to be burnt. See invoice sent. Also- why should I be charged over $3k for a small pin connector. Ridiculous! More

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Toby is always extremely kind and informative when communicating my vehicle issues. While it’s not fun having to come in for vehicle issues, he does a great job of making what would be a stressful sit communicating my vehicle issues. While it’s not fun having to come in for vehicle issues, he does a great job of making what would be a stressful situation, a pleasant one. I appreciate the excellent customer service he provides. Thank you! More

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