Brandy Perry
Brandy Perry at Gallatin Chrysler Dodge Jeep Ram
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Brandy Perry

Service Writer

Gallatin Chrysler Dodge Jeep Ram

1290 Nashville Pike
Gallatin, TN 37066

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4.5
90 Reviews

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

4.5

90 Reviews

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90 Reviews of Brandy Perry

March 13, 2025

Dealership Rating
Employee Rating

Clean, friendly. Angela greeted me as soon as I pulled my car into the garage. More

by bexter4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braden Pittman, Zach Cupp , Angela

Mar 13, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Angela and Gallatin Chrysler Dodge Jeep Ram!

March 09, 2025

Dealership Rating
Employee Rating

Angela was fantastic! !! We had just moved to this town looking for our next person to be our next go to for our help on our vehicles. The town we moved from we were on a t More

by greenejustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Justin, we're delighted to hear that Angela made such a positive impression and is ready to be your go-to at Gallatin Chrysler Dodge Jeep Ram! Thank you for choosing us, and we look forward to assisting with all your vehicle needs.

March 04, 2025

Dealership Rating
Employee Rating

Brought my Van in because my High Beams aren’t working. First time I was told they were fixed. Nope! Second time I was told they work and nothing was wrong. Nope! Third time I was told the diagnostic test More

by Jennifer
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 04, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Jennifer, I'm sorry to hear about the ongoing issues with your van's high beams. This sounds very frustrating and we apologize for any inconvenience caused. Please reach out at your convenience to discuss an adequate solution moving forward. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

March 03, 2025

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Great service but you wear me out with emails and calls about service and follow up. More

by Sdelano
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Gallatin Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you. Thank you for your feedback and we will keep this in mind moving forward.

March 02, 2025

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Employee Rating

I own a 2011 dodge challenger that I’ve put the 130k miles on for over a decade. I’m about to purchase an EV (cash) in hopes of avoiding this volatile oil/ gas market so I dropped my challenger off for More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mason Null

Mar 03, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your detailed feedback with us. It sounds like we missed the mark in providing a seamless and respectful experience, especially regarding communication and transparency about fees. We appreciate your candidness as it helps us improve our service standards. If there's anything further you'd like to discuss or if you have any questions, please feel free to reach out directly. Thank you, Kendall Queen - Sales Manager - 615-452-5267 Ext 2177

March 02, 2025

Dealership Rating
Employee Rating

Told them I needed my jeep reprogrammed and or to check the mass air flow sensor and needed up paying over $240 for a diagnostic that they didn’t even check it over for. Wanted me to pay $1,100 for O2 sens More

by ActualNoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Gallatin Chrysler Dodge Jeep Ram responded

It's disappointing to hear about your experience with the diagnostic and repair process. We strive for transparency and accuracy in our services, so it's concerning that we may have missed the mark here. If you're open to discussing this further, please reach out at your convenience so we can address any unresolved issues. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

February 28, 2025

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Employee Rating

Good service Everyone was nice I'll come again when needed All Good😊😊😊 Thanks to all More

by Aflem1955
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 03, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Thanks so much for your review. We look forward to your next visit to Gallatin Chrysler Dodge Jeep Ram!

February 28, 2025

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Employee Rating

Great customer service and a great experience. I will continue servicing my car here and tell all my friends :) More

by Tld5394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear you had a great experience with us at Gallatin Chrysler Dodge Jeep Ram! Thank you for choosing our team and spreading the word. We look forward to seeing you again soon!

February 27, 2025

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Employee Rating

Great customer service! They reached out to me and had me scheduled quickly. I didn’t have to remember to schedule my first service. More

by Michellerogers02
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Michelle, we're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram made your service scheduling a breeze! Thanks for the positive feedback and we look forward to assisting you again in the future.

February 25, 2025

Dealership Rating
Employee Rating

The quality of personal concern was obvious from the beginning. The service representative even provided her personal cell # for communication because I was going to be out of town. Great experience. More

by enerazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Gallatin Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram provided such attentive service and made your experience a great one. Thank you for sharing this positive feedback!

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