Brandon Perry

This is our third VW we have purchased from Chad. He and the entire Village VW staff are professional. We love our new Atlas! He and the entire Village VW staff are professional. We love our new Atlas! More

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Chad and everyone at Villiage VW was just fantastic through this entire buying process! Smooth and no pressure beginning to end. Very happy customers. Second vehicle from them and they will always b through this entire buying process! Smooth and no pressure beginning to end. Very happy customers. Second vehicle from them and they will always be our go to. Thank you all! More

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I will never take my car anywhere else to have it serviced! They are the best! Customer service is top notch! The place is always clean and everyone is very friendly! This is my third time going ther serviced! They are the best! Customer service is top notch! The place is always clean and everyone is very friendly! This is my third time going there to have a car serviced! More

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Great place to buy a car Smitty is great salesman to work with and always enjoy just chatting with him when I stop in for service. We have bought 4 cars from him and always h Smitty is great salesman to work with and always enjoy just chatting with him when I stop in for service. We have bought 4 cars from him and always had a great customer service and enjoy working with him. I appreciate his sales ability and his honesty in knowing the cars and going over every aspect so you feel confident when you drive off the lot. Along with Smitty we have enjoyed working with many people at Village VW because they take great care of you and pleasant to deal with. Thanks Smitty & the staff at Village VW! More

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Great service Brought our 2015 Passat in for service and we are very pleased with the service that we received. Work that was needed was done while we waited. We we Brought our 2015 Passat in for service and we are very pleased with the service that we received. Work that was needed was done while we waited. We were kept informed of the progress but our service writer Ryan who was great to work with. Also the service manager Brandon check to make sure that we were happy with our service experience which I thought was very nice of him. Ryan also said that a lady in parts named Heather was able to find a part that was needed to complete our service. Thanks again for a great service experience More

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Poor unreliable service department I went in to schedule my 2015 Passat TDI for the phase 2 recall & airbag recall. Service advisor told me it would take 2 days & they would not provide I went in to schedule my 2015 Passat TDI for the phase 2 recall & airbag recall. Service advisor told me it would take 2 days & they would not provide a loaner car. I told them it was my only car & this was not an option. I had the recall in the car so I called VW customer service. 2hrs on the phone passed around and was told dealer had to provide a vehicle. Dealer called back week later on Thurs to say they had a loaner. I took in and was again told 2 days. I told them to change the oil bc due to timing i wouldn’t have time to change before an upcoming trip. I called on Monday to check on car. Parts on order. Why didn’t they have parts before they scheduled me? I got the call Wed that car was ready. Picked up car and oil not changed. Excuse that technician was not provided work order. What? I just left then reality steering wheel is not aligned after airbag change. Now I have to deal w this incompetent service group again. More

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Great service My 2015 VW was in need of service and even though I did not have an appointment the service advisor was very helpful. They completed all the work in a My 2015 VW was in need of service and even though I did not have an appointment the service advisor was very helpful. They completed all the work in a timely manner and got me back on the road in plenty of time for my meeting. Thanks Charolene for great service with a smile. More

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Fantastic Ryan is awesome! Fast service and good communication when things are different than expected. Everyone was friendly and attentive. Buy local and serv Ryan is awesome! Fast service and good communication when things are different than expected. Everyone was friendly and attentive. Buy local and service local. Use village Volkswagen. More

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Great service I took my 2018 Jetta to Village VW because the tire pressure light was on and wouldn't reset. I had no appointment because the light had come on when I took my 2018 Jetta to Village VW because the tire pressure light was on and wouldn't reset. I had no appointment because the light had come on when I was on the way to work. I was at the service dept for approximately 20 minutes. During that time, my tires were inspected, filled to the proper air pressure, the light was reset and my car was washed. I wasn't charged a penny. I would recommend Village VW to anyone without hesitation. I've driven Volkswagens for 7 years and the service that Village has always given has been perfect. I wouldn't drive anything but a VW and the dealership is a definite factor in my decision. More

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In Smitty we trust! This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has always been an excellent and hassle free experience throughout the whole process of purchasing our families vehicles. We highly recommend Thomas Smith for anyone looking to buy their next vehicle. Thanks again Uncle Smitty!!! More

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