Brandon Marrero | Page 6

I have been going there for years. Friendly staff and great service. priceing is competitive with other sercice centers Friendly staff and great service. priceing is competitive with other sercice centers More

by rsevigny Verified Customer Verified Customer

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Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor and pleasant service was completed in a timely manor More

by fattcat64 Verified Customer Verified Customer

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Brandon was great in answering all of my questions. Service was quick and easy. Thanks Service was quick and easy. Thanks More

by KSHANAHAN1093 Verified Customer Verified Customer

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Easy process and everyone was super nice and easy to work with. I am very happy with my buying experience. with. I am very happy with my buying experience. More

by amy.davy Verified Customer Verified Customer

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Went above and beyond to deliver car to my house when car wasn't ready due to recall from Kia that had not been fixed at the time I was there to pick up car. Salesman took the car to Kia, had recall checked wasn't ready due to recall from Kia that had not been fixed at the time I was there to pick up car. Salesman took the car to Kia, had recall checked in fixed and delivered card to my house. More

by KLKA Verified Customer Verified Customer

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Not friendly, not helpful, not considerate, and very distant. Seemed only interested in making money. distant. Seemed only interested in making money. More

by Neil Verified Customer Verified Customer

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The dealership was not an issue. The issue was with the service advisor and the customer Service rep Cathy. In my opinion, she was unprofessional & has no follow through skills wha The issue was with the service advisor and the customer Service rep Cathy. In my opinion, she was unprofessional & has no follow through skills whatsoever whether it’s phone calls or email. It took two family members to try to reach her several times in an attempt to resolve the issue fairly. . At the advice of the service advisor, he suggested I rent the car for two weeks. Because he was not sure when my car would be looked at due to the nature of the issue. The cost for rental for a week from Hertz was $218.00. Within hours was much to my surprise he made a call to say my car was ready, and I had just rented the vehicle for the week . Hertz would not cancel the contract and re-reimburse me . Therefore, I feel Hyundai should be responsible for the total amount since I acted on their advice. I leased & then purchased my vehicle, and as a loyal Hyundai customer, I feel Hyundai should reimburse me for the full amount of my rental of $218.00. Cathy made the decision the $31 was fair and it most certainly is not. Refuse to discuss the matter any further, and when she was questioned by a family member to speak to her manager, she refused. Does that sound do you like More

by DFIC22 Verified Customer Verified Customer

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Quick and efficient, quick to resolve my problem, friendly, understanding, didn’t give me a hard time at all!! friendly, understanding, didn’t give me a hard time at all!! More

by Adrian303 Verified Customer Verified Customer

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Helpful, quick and have answer every question I’ve had. Thank you guys at Hyundai of Salem. Thank you guys at Hyundai of Salem. More

by MANDYACEVEDO906 Verified Customer Verified Customer

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I never thought buying a car could be this easy! Nancy Vega and the team at Key Hyundai made my buying experience stress free from beginning to pickup of my new Kona. Love my new car! Nancy Vega and the team at Key Hyundai made my buying experience stress free from beginning to pickup of my new Kona. Love my new car! More

by jeanne189 Verified Customer Verified Customer

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