Brandon Marrero
Brandon Marrero at Key Hyundai of Salem

Brandon Marrero | Page 5

Service Advisor

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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3.9
137 Reviews
3.9

137 Reviews

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137 Reviews of Brandon Marrero

January 17, 2024

Dealership Rating
Employee Rating

Hi. Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai an More

by TRICIATOR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik

Jan 17, 2024

Key Hyundai of Salem responded

We’re happy to hear about your experience. Despite the paperwork hiccup, it seems like everything went smoothly which is what matters most to us…your experience! We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating
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Quality service department. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. More

by DCVINAR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne, Sara Graveline

Jan 17, 2024

Key Hyundai of Salem responded

Thanks for leaving us such a great review. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating
Employee Rating

Consistently great customer service and support. I get, get on and get out in a timely manner.. More

by Teacherdeb
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne, Sara Graveline

Jan 17, 2024

Key Hyundai of Salem responded

Thank you for sharing your experience. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating
Employee Rating

Efficient quick and very accommodating very helpful respectful and professional best dealership I have been to More

by ghewitt
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne, Sara Graveline

Jan 17, 2024

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us a great review. We appreciate your feedback and support. Keep in touch and safe travels!

January 16, 2024

Dealership Rating
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The service area and waiting room are clean and well maintained. My car was ready ahead of schedule. More

by streetsgt160
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Key Hyundai of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

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Employee Rating

The ISG system (Idle/Stop/Go) is not working and the say they cannot fix it. More

by donald.a.carlson
Service Price Transparency
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Recommend Dealer
No
Jan 17, 2024

Key Hyundai of Salem responded

We're sorry to hear about your experience, Donald, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating
Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Franklin Colon Jr., Dana Tarbox, Scott Kravitz , Jeremy Case, David Flowers, AJ Gagne

Jan 17, 2024

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating
Employee Rating

Good visit with this dealership and any questions I asked, they answered my questions promptly and with courtesy. More

by bunnyjoy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Dealership Rating
Employee Rating

The employees are always very friendly. My oil changes are always done quickly which is nice. More

by Cherylmcgonagle
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy Vega, Franklin Colon Jr., Fabian Mejia , Jeremy Case, Sara Graveline

Jan 17, 2024

Key Hyundai of Salem responded

Thank you, Cheryl, for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating
Employee Rating

The people at Salem Hyundai are awesome. Love the salespeople and the service! I highly recommend it More

by FIGLET22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy Vega, Franklin Colon Jr.

Jan 17, 2024

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem The Key Difference

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