Brandon Latour

**PLEASE ADVISE** On behalf of PATRICK J MCCARNEY *VERIFIED BUYER* (Camelback Toyota has his name as Patric McCarney) Brandon Latour sold my senior father a lemon car. The car is worth $7k sold it *VERIFIED BUYER* (Camelback Toyota has his name as Patric McCarney) Brandon Latour sold my senior father a lemon car. The car is worth $7k sold it to my dad for $12k and has had $12k worth of repairs since he bought it in May of 2024. ($24k total for a 2015 base model Nissan Sentra) As I was seeing what he could do for my father (he did nothing) he started to be little me acting like I haven't been in the car business, and as I told him how I worked for a dealership he proceeded to ask me why I didn't guide them in buying a good car? I don't work for this dealership, I didn't buy the car, I wasn't there when he bought it and I didn't sell them the car. I have nothing to do with this and I told him upfront I was talking for my father because he is a senior and they took advantage of him. Interesting how he tried to switch the situation on me while also admitting that he sold us a lemon. He proceeded to kick me out and tried taking my repair receipts I let him look at to prove the repairs, until I had to yell to give it to me and had to rip it from his hands. I would also like to point out this guy is a criminal (common in this industry) as these type of people are the only ones that could feel good about ripping a senior off. This guys has an offense for selling alcohol to minors. I have contacted our family lawyer and this is in the process of being taken care of. *2ND REVIEW ATTEMPT AS PREVIOUS ONE WAS DELETED* More

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Sales team was great and extremely helpful would recommend to anyone quick and to the point. recommend to anyone quick and to the point. More

by TEAMAECLLC Verified Customer Verified Customer

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Best dealer in phoenix , they have more vehicles in phoenix area, all staff are very helpful phoenix area, all staff are very helpful More

by HARRISONDAYSINN Verified Customer Verified Customer

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I was pleased with the full buying experience. I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day. Everyone was great to make the customer happy More

by FRAZIERTHRS Verified Customer Verified Customer

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My service with the Toyota Grand Highlander XLE went very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and multi point inspection. Thank you. More

by TJBISHOP16 Verified Customer Verified Customer

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Bobby was very friendly and helpful. Kalil was very knowledgeable. And everyone else who we encountered were nice, polite and helpful. Kalil was very knowledgeable. And everyone else who we encountered were nice, polite and helpful. More

by cclala55 Verified Customer Verified Customer

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Brandon Latour came to me and pointed to berate me as a customer for not signing the deal. He unleashed at me all personal insults of how I visited the dealership 3x and never purchased a car and how I am customer for not signing the deal. He unleashed at me all personal insults of how I visited the dealership 3x and never purchased a car and how I am wasting Leslie’s time her financial hardship to support her child as a single mother. He accused me of starving Leslie’s kids if I don’t sign a deal. He was extremely rude in berating me of how I put my initial reaction m the OTD price and continues to ask for a lower price after that. I am a healthcare professional with doctorate degree and I deal with patients with psychiatric disorders all the time but what this Brandon Latour unleashed at me was completely not called for and made me cry. He has no human compassion at all and treats customers like trash (or at least Asian females ) and I believe he should not work in a place that deals with human customers at all. Leslie was completely sweet and helpful and I was about to sign the deal, until Brandon Latour threw personal attacks at me. He accused me to playing with Leslie, wasting her time, starving her child when HE was the one killing all her chances of making sales. I was crying and walking out when Leslie came back to me with a clean Kleenex and profusely apologized . He berated me for 5 minutes and would have continued to threaten me if it wasn’t that I told him I need to call my husband and asked him to exit. I will warn all people I know who wants to purchase a car, to not tho to your dealership simply because a completely toxic employee like Brandon Latour works there. Making sales by intimidation and verbal abuse to threaten customers is criminal More

by josydds Verified Customer Verified Customer

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Good welcoming but I think it’s kinda take so long I was waiting for almost 4 hours but it’s ok waiting for almost 4 hours but it’s ok More

by dulraksmeypich Verified Customer Verified Customer

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Did a really good job and helped out with picking the right truck for me. right truck for me. More

by JMAULEON Verified Customer Verified Customer

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Horrible lease experience but a better one for this last purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease More

by FOODIEGIRLAZ Verified Customer Verified Customer

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