Brandon Lamb

Awesome people, awesome service makes the wheels go round and round and round. Highly recommended. and round and round. Highly recommended. More

by Zod Verified Customer Verified Customer

Report | Print

Always the very best service from start to finish! I drive 1 1/2 hours to get there! Will not go anywhere else! I drive 1 1/2 hours to get there! Will not go anywhere else! More

by TAGRANCH Verified Customer Verified Customer

Report | Print

I travel from Napa for service @ Niello because they are more trustworthy than dealers nearer to me. more trustworthy than dealers nearer to me. More

by lscottbrown10 Verified Customer Verified Customer

Report | Print

They are always so helpful and kind when bringing in our cars. Clean and nice. cars. Clean and nice. More

by harada.stephanie Verified Customer Verified Customer

Report | Print

Servicing our fleet of family cars, I have worked closely with a half dozen Dealerships and Repair centers. The customer service at a number of these locations has significantly dropped off over the last 5 y with a half dozen Dealerships and Repair centers. The customer service at a number of these locations has significantly dropped off over the last 5 years. Niello VW, however, is the notable exception to this downward drift. OK, it took me a week to get an appointment to get my battery replaced, but I'd be lying if I didn't say that the people I worked with in the Service Department have got to be the happiest, friendliest people on the planet. These are people who know and love cars, and also seem to sincerely care about their customers. This is such a rare thing these days! Beyond that, because they seem to care and love cars, I feel much better about having them care for my $30k+ vehicle, and feel less bothered the high service cost because they are on my side. Thank-you for doing all that you can to make servicing my car a pleasurable experience! More

by greg.balzer Verified Customer Verified Customer

Report | Print

Parking and access were difficult. Customer service was excellent. Only in for a recall notice. Customer service was excellent. Only in for a recall notice. More

by captjohnca Verified Customer Verified Customer

Report | Print

Thank you for taking care of my wheel so quickly, appreciate the work that you all do. appreciate the work that you all do. More

by KRISSY1 Verified Customer Verified Customer

Report | Print

The dealership was very clean. Everyone was kind and helpful. The service was done quickly and I was extremely satisfied. Everyone was kind and helpful. The service was done quickly and I was extremely satisfied. More

by vacaadam Verified Customer Verified Customer

Report | Print

Great service with a quick turnaround. The repairs to the car all worked perfectly. Given good info about the service. The repairs to the car all worked perfectly. Given good info about the service. More

by JOHNMARTIN.MARTIN295 Verified Customer Verified Customer

Report | Print

A quick and easy resolution to my service needs. Ron was friendly and helpful during the entire process. Thanks Ron Ron was friendly and helpful during the entire process. Thanks Ron More

by ALRT1 Verified Customer Verified Customer

Report | Print