Brandon Holsburg

Brandon on the service desk worked as a huge advocate with the company who issued my car warranty. Top rated service! with the company who issued my car warranty. Top rated service! More

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Kaylin is very pleasant on the phone, friendly and knowledgeable, great customer service. Kaylin is definitely a valuable asset to Molle Toyota . knowledgeable, great customer service. Kaylin is definitely a valuable asset to Molle Toyota . More

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Great mechanical service and great customer service--knowledgeable and friendly! I'd recommend this dealership to anyone! service--knowledgeable and friendly! I'd recommend this dealership to anyone! More

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Horrible. Two hours for a tire rotation with an appointment. All they could/would say was "how sorry they were" and apologize. Not acceptable. There IS a problem. The real kicker was "PATIENCE appointment. All they could/would say was "how sorry they were" and apologize. Not acceptable. There IS a problem. The real kicker was "PATIENCE IS GOLDEN" to which I replied at my age I have very little when you are screwing up and I am paying for it. I WAS in the market for a new RAV 4-Hybrid, but not now until some things change. More

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Brandon was very helpful! He showed concern for me and my car! As my car came out he noticed the front headlight was out and fixed it! car! As my car came out he noticed the front headlight was out and fixed it! More

by WALK_WITH_ME59 Verified Customer Verified Customer

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I appreciate how I was quickly met, order written up and help finding a safe place to wait. My work was done in the time I was told. And handed a complete report. Thanks! Bonnie help finding a safe place to wait. My work was done in the time I was told. And handed a complete report. Thanks! Bonnie More

by BONLAP1 Verified Customer Verified Customer

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Prompt, professional responses. Was able to give me a spot-on estimate of when the work would be done. No attempts to up-sell me on air filters. Use of coupons was helpful, but could have matched the mai spot-on estimate of when the work would be done. No attempts to up-sell me on air filters. Use of coupons was helpful, but could have matched the mailer in costs. More

by JCONWAY77 Verified Customer Verified Customer

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Had a headlight changed, but had to go back to the dealership because it was totally pointing the wrong direction. Then after having it adjusted, I received a call saying that tech had left his phone dealership because it was totally pointing the wrong direction. Then after having it adjusted, I received a call saying that tech had left his phone under my hood. Pulled over and sure enough, there was the radio, so had to head back to the dealership for another trip. 3 trips and 2 were due to service issues. More

by TFEESS Verified Customer Verified Customer

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I arrived at Molle about 25 minutes prior to my appointment. The friendly / efficient staff person took my information. Within five minutes I was able to get a ride back to my home via the Molle appointment. The friendly / efficient staff person took my information. Within five minutes I was able to get a ride back to my home via the Molle courtesy car. I was notified when my vehicle had been service and was ready for pick up. All in all a very smooth transaction. More

by MRILEY7 Verified Customer Verified Customer

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Easy to deal with and got it done when they said they would. Very friendly service. When there talked about open recalls on the vehicle. None at this time. would. Very friendly service. When there talked about open recalls on the vehicle. None at this time. More

by KEA1313 Verified Customer Verified Customer

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