Brandon Hodson

Everyone was very helpful and pleasant. Went out of their way to assist us. From the service manager to our sales rep and the rest of the team. I would definitely recommend buying a car fro Went out of their way to assist us. From the service manager to our sales rep and the rest of the team. I would definitely recommend buying a car from Midlands VW. More

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Let me start by saying a few years ago I swore I would never come back here. However, McDaniels is on a two month wait so I called and scheduled an oil change and MIL light issue. The phone pleasantries w never come back here. However, McDaniels is on a two month wait so I called and scheduled an oil change and MIL light issue. The phone pleasantries were nice but what shocked me was all the change in staff once I pulled up. They even had a new set up. I was greeted by Seth who looked up my appointment and took time to hear me out. Before it felt like I was just a number getting pushed through a big system. But today I felt like I was a VIP. Like my car mattered even though it is not new. I try to take care of all of my belongings and he even noticed the cleanliness of my car (Betsy) is her name ;). I got an answer on my issues and received an oil change and I am scheduled to come back next week to look further into other issues I did not even know existed. Betsy and I will only be coming back to Midlands from here on out. Thank you for seeing me Midlands and Seth. More

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Poor follow through. I still have not received final contract. They verbally agreed to remove worthless warranty. I requested in writing and it was still not removed. The I still have not received final contract. They verbally agreed to remove worthless warranty. I requested in writing and it was still not removed. The service department did not completely relace bolts on lower part of fan shroud after removing to replace clutch. The shroud rubbed on the radiator causing a leak in the core. The worst car sales experience I hav ever had. More

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Everyone at Midlands VW, from sales to service, goes above and beyond the call of duty for their customers. Highly recommend. above and beyond the call of duty for their customers. Highly recommend. More

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Chris King and the entire sales staff made my buying experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around! experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around! More

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