Brandon Hodgin

Professional, helpful, and friendly service. . The team worked together to make us feel comfortable about our decision to buy.. . The team worked together to make us feel comfortable about our decision to buy.. More

by ksw.willis Verified Customer Verified Customer

Report | Print

Excellent customer service. Lilian was a fabulous listener and understood my needs completely. The level of professionalism exceeded my expectations. Lilian was a fabulous listener and understood my needs completely. The level of professionalism exceeded my expectations. More

by Lyndablockhill Verified Customer Verified Customer

Report | Print

The last time I purchased a car, it took seven hours to do the entire process. In in fact, dissuaded me from ever working with a dealership again until now. Working with this dealership was easy, no pressu do the entire process. In in fact, dissuaded me from ever working with a dealership again until now. Working with this dealership was easy, no pressure, they made me feel welcomed and not like they were just trying to rush me out. But also I was in and out in under three hours. More

by jamieleissler Verified Customer Verified Customer

Report | Print

Unfortunately, I haven’t had the best experience with this dealership. Brandon, the Sales representative was good, nice and knowledgeable. However, Brian, the Finance representative was very rude and con this dealership. Brandon, the Sales representative was good, nice and knowledgeable. However, Brian, the Finance representative was very rude and condescending. I was promised I would have my car seats changed to leather within a week and it’s been a month now, I’ve called several times and still haven’t been able to get it scheduled. Overall, not a great experience. More

by CARLACRUZ526 Verified Customer Verified Customer

Report | Print

I had a great experience working with David Rodrigues. He was extremely informative, helpful, and took the time to answer all of my questions. He made sure he understood exactly what I was looking for and He was extremely informative, helpful, and took the time to answer all of my questions. He made sure he understood exactly what I was looking for and worked hard to ensure my needs were met throughout the entire process. David was patient, professional, and made the experience smooth and stress-free. I really appreciated the time and effort he put into making sure everything was right. I would definitely recommend working with him if you’re looking for someone knowledgeable who genuinely cares about helping you find the right vehicle. More

by Kyle.zizak Verified Customer Verified Customer

Report | Print

I told my sales person that I had my own license plate that I would transfer over, that was not communicated to the finance person. When I asked the finance person about this, his reply was nobody told me that I would transfer over, that was not communicated to the finance person. When I asked the finance person about this, his reply was nobody told me. In texting to the sales person during the sales process I asked him if his sales manager would put something in writing regarding a repair being done and he said yes. Then the story changed. I asked the sales person to have the advertisement sticker removed from the back of the vehicle to which he said yes. When I came to pick the car up, it was still there. I have pictures. When I sent the picture to the sales Person, he replied back that he had removed it himself and was upset because of my rating, then he deleted the text. So I resent him the picture again showing the sticker still being on the back of the car. The general manager, nice guy sent an email to the finance guy asking him to email me my paperwork, I was copied on that email, a few days went by. There was no reply so I circled back around to the GM and then I did receive the paperwork from the finance person. More

by michael0493 Verified Customer Verified Customer

Report | Print

Disappointed with attention to detail. I told the sales person I had my own license plate from a previous vehicle that I was going to transfer to that one. When I went outside and saw that I told the sales person I had my own license plate from a previous vehicle that I was going to transfer to that one. When I went outside and saw that a license plate was put on my vehicle, I was told to go talk to the finance manager again by the sales person. When I informed him the finance personthat I had told the sales person I had my own license plate His response was "nobody told me that". Consequently I was charged something for license a plate from the dealership. I asked for certain things that fell through the cracks. The make ready was ok at the best. The overall experience was barely OK. I did have an opportunity to sit and meet and speak with the general manager Or General leader as his business card says. I was told by the sales manager that timing belt/chain was replaced when he came out to show me in writing what the dealership had done to the vehicle. After I informed the sales person that that vehicle does not have a timing belt, but a timing chain. I was told by the sales person that the general sales manager was going to put in writing that the timing chain was changed, then the story changed. I have all this on text. I asked for the Dealership information on the trunk of the vehicle to be removed and that was acknowledged via text that did not happen. Overall experience at best was OK... More

by michael0493 Verified Customer Verified Customer

Report | Print