Brandon Heath | Page 7

Outstanding Sales Department It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the sales department at Earnhardt. I spent many online hours researching a RX450H and made up my mind that I wanted to purchase one. The only problem was that I was very picky with my color choice on a fully loaded 450H. I did a first test drive at Bell Lexus, but the color combination was not my favorite. They did present a lease and purchase offer. That night I filled an online request on the Earnhardt Lexus website. I was impressed to receive a phone call from Stephen Bennett with internet sales shortly after 8am. Within a few minutes, he was able to locate the exact 450H for me out of state. Within an hour, he presented a lease and purchase offer that beat the Bell Lexus offer. He answered all my questions. Doug Ebner sales manager followed up the next day, and when Bell Lexus could not get the same car for me, I made an appointment to purchase the vehicle. Mike Testani took care of me in sales. He answered all my questions and he made me feel relaxed. And to top off an already perfect experience, they had the car ready for me to pick-up in 3 days. Cole went over all the features and the owenership transfer was so clean and professional, that I was left feeling reassured that a dealership can go above and beyond to please a customer. Thank you Earnhardt Lexus. I am loving my 450H. More

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My experience It was the best experience I ever had buying an automobile. No pressure at all. My sale person answered every question I had. It was truly a great It was the best experience I ever had buying an automobile. No pressure at all. My sale person answered every question I had. It was truly a great experience More

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Leasing of 2018 ES 350 We had an excellent experience entering into a new lease exchanging our 2016 ES 350 for a new 2018 ES 350. Our sales rep, Ken Green, was very easy to We had an excellent experience entering into a new lease exchanging our 2016 ES 350 for a new 2018 ES 350. Our sales rep, Ken Green, was very easy to work with. He explained all that we needed to know. We would have no hesitation recommending Earnhardt to our friends. More

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Bought my car This dealership has the best customer service and fabulous cars! Everything is the best! I will recommend all of my friends to them in the future. This dealership has the best customer service and fabulous cars! Everything is the best! I will recommend all of my friends to them in the future. More

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Great customer service I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was ab I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was able to coordinate another master and spare key. Great customer service! More

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Our new Lexus ES350 Drove by the dealership one Sunday afternoon. Being from New Jersey dealerships are not open on Sundays so we stopped in. We met our sales person Ken Drove by the dealership one Sunday afternoon. Being from New Jersey dealerships are not open on Sundays so we stopped in. We met our sales person Ken Green, ironically from New Jersey. We told him we were just browsing. We already had an ES350. 2 weeks later we drove out with a new ES 300 hybrid. This is the best dealership I have ever been in. No pressure no upselling, just 100% customer service. I would never go anywhere else to buy a Lexus this is our third Lexus and our best experience ever. Thank again Ken and your dealership. It was great meeting you and adding your dealership and you to our Facebook friends list. How bout we get some Katz's pastrami for lunch? No bull is true! More

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Very professional experience. David Bader took us through a very pleasant experience buying our Lexus. No stress or pressure, just a very easy purchase process. Thank you David. David Bader took us through a very pleasant experience buying our Lexus. No stress or pressure, just a very easy purchase process. Thank you David. More

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