Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine
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Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
513 Reviews
4.9

513 Reviews

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513 Reviews of Brandon Fraikes

March 12, 2025

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Employee Rating

I am so impressed with your dealership! The customer service is absolutely outstanding!!!!! Shannon greeted me upon my arrival to your dealership and I immediately felt comfortable with h More

by BRITT56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust

Mar 13, 2025

Five Star Subaru of Grapevine responded

Congratulations, Lisa, on your new car from Five Star Subaru. We're delighted to hear that Shannon and Brandon made your car-buying experience so positive. We're incredibly proud of their dedication to customer service and their knowledge of our vehicles. We truly appreciate you recommending Five Star Subaru. Please reach your sales team at 817-438-1700. We are here for you! Best regards, David Cheney, General Sales Manager

March 04, 2025

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James and associates were efficient and got the deal done in an expedited manner! Highly recommended 5 star Subaru! More

by CRAIG.WEISMAN08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Steve Lennon

Mar 05, 2025

Five Star Subaru of Grapevine responded

Craig, We are very excited that you had such a great experience at Five Star Subaru. We are even happier that James has another satisfied customer. We look forward to helping you enjoy your car. Please stay in touch at 817-438-1700. Thank you, David Cheney, General Sales Manager

February 23, 2025

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Scott and Junior were exceptional. I knew what I wanted and they showed me and made it all very easy for me to purchase my car at a great price. More

by DFIORENZA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

Feb 24, 2025

Five Star Subaru of Grapevine responded

DFIORENZA1, We're so glad you had an exceptional experience with Scott and Junior! We appreciate your business at Five Star Subaru. Stop by or reach us at 817-438-1700 when you need our new vehicle advice. Congratulations and thank you for your feedback. Best regards, David Cheney, General Sales Manager

February 22, 2025

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Great experience. Red & Brandon were great! I would highly recommend Five Star Subaru to anyone. More

by DWALKERP47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose (Red) Jimenez

Feb 23, 2025

Five Star Subaru of Grapevine responded

Thank you, DWALKERP47, for shopping at Five Star Subaru. Red and Brandon remain available at 817-438-1700. It is our goal to make this your best driving experience. Congratulations on your new car! Best regards, David Cheney, General Sales Manager

February 20, 2025

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Bill took good care of me,like the free lifetime car wash and the waiting room with coffee and snacks. More

by DENNIS.HEWITT64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Steve Lennon

Feb 21, 2025

Five Star Subaru of Grapevine responded

Dennic, We're glad Bill provided you with excellent service and that you enjoyed our complimentary car wash and waiting area amenities. We appreciate your business at Five Star Subaru and hope to see you back soon. Reach us at 817-438-1700 for all of your vehicle needs. Thank you, David Cheney, General Sales Manager

February 16, 2025

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From the time we exited our car, we were greeted, did not have to wait. Red was great! Helped us, no matter how many cars we looked at, test drove. He helped us find to perfect car for us! More

by M3RRYBEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose (Red) Jimenez

Feb 17, 2025

Five Star Subaru of Grapevine responded

M3RRYBEE, That's fantastic! We're so glad you were greeted promptly at Five Star Subaru and had such a positive experience with Red. Thank you for sharing your feedback. We're delighted he helped you find the perfect car. We appreciate your business and look forward to hearing from you again at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

February 13, 2025

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Employee Rating

I was very pleased with the outcome of our visit Saturday. The salesman we used was able to do everything we asked and made the day go better. Mr. Haines was professional and a very attentive man More

by JPOISSO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Kenny Gaines

Feb 14, 2025

Five Star Subaru of Grapevine responded

Thank you, JPOISSO, for shopping at Five Star Subaru. We're so glad to hear you had such a wonderful experience with Kenny! Thank you for the fantastic feedback. We appreciate your recommendation and look forward to staying in touch. Call us at 817-438-1700. Let us know when you need our vehicle advice. Best regards, David Cheney, General Sales Manager

February 11, 2025

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We’ve had wonderful experiences at this dealership and that’s why we’ve returned to purchase our second Subura from them. Highly recommend! More

by H. DeLong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Jaylon Johnson

Feb 12, 2025

Five Star Subaru of Grapevine responded

Thank you, H. DeLong, for returning to Five Star Subaru and sharing your recommendation. We really appreciate you taking the time to share your feedback. Should you have additional questions about your Subaru, give us a call at 817-438-1700. Your loyalty means a lot to all of us. Best regards, David Cheney, General Sales Manager

February 06, 2025

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I had come in to "just look" but Deyton sold me. Easy to talk to and so very knowledgeable and patient with all my questions. Everyone at FSS was friendly and helpful ! More

by VICKIBRILL
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Deyton Gidcumb

Feb 07, 2025

Five Star Subaru of Grapevine responded

Thank you, VICKIBRILL, for shopping at Five Star Subaru. Deyton and our staff remain available at 817-438-1700. When you have questions, we are here to share knowledge. Congratulations! Best regards, David Cheney, General Sales Manager

February 05, 2025

Dealership Rating
Employee Rating

Easy to deal and communicate with. I have no more words or thoughts to type More

by TWHSAVVY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 06, 2025

Five Star Subaru of Grapevine responded

TWHSAVVY, Thank you for shopping at Five Star Subaru! Your sales team remains available at 817-438-1700. When you have technical or maintenance questions, we want to hear from you. Congratulations on your new Subaru! Best regards, David Cheney, General Sales Manager

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