Brandon Flem
Brandon Flem at Grand Prairie Ford
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Brandon Flem

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of Brandon Flem

February 03, 2025

Dealership Rating
Employee Rating

Brenda Rosas was very helpful and I recommend this dealership. All the people involved were very helpful. More

by HG2722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas , Christian Benitez

February 02, 2025

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Employee Rating

Responsive and knowledgeable with information. Answered all requisite questions pertinent to my decision making process More

by USNA009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Luis Elizondo, Brett Benson , Joel- Finance

January 26, 2025

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Good customer service Austin was great an attentive easy to talk to . I would recommend him to other customers. More

by Davwon
Recommend Dealer
Yes

Other Employees Tagged: Austin

Jan 28, 2025

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Austin provided you with great and attentive customer service. It’s wonderful to know that his approach made your experience enjoyable. We truly appreciate your recommendation and look forward to serving you again!

January 18, 2025

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Absolutely the best vehicle buying experience I had! I will definitely recommend and use this dealership again in the future. More

by DALLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Ron Smith

Jan 20, 2025

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that your vehicle buying experience with us was exceptional. Our team works hard to make every customer interaction smooth, enjoyable, and satisfying, and we're delighted we exceeded your expectations. Your willingness to recommend us to others means the world to us. We look forward to serving you again in the future and appreciate your trust in our dealership!

January 17, 2025

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Ron Snow our sale rep was fantastic. Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal. More

by graymeek2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas, Ron Smith

Jan 20, 2025

Grand Prairie Ford responded

Thank you for your review highlighting Ron's fantastic service during your sales experience. We're pleased to hear that he provided excellent support throughout your vehicle purchase. We appreciate your candid feedback about the finance and delivery process. While we're glad you ultimately completed your transaction, we recognize that the length of time can be frustrating, especially for a straightforward cash deal. Your input helps us continually improve our workflow and efficiency. Ron is a valued member of our team, and we're proud that he made a positive impression during your interaction. We strive to make every aspect of the purchasing experience smooth and customer-focused. Thank you for choosing us and taking the time to share your experience. We look forward to serving you again in the future!

January 14, 2025

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Had a great experience at GP Ford. Transaction was smooth with no unexpected problems. Will definitely use this dealership from now on. More

by andi.v.nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Grand Prairie Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience and that the transaction was smooth and problem-free. Our team works hard to ensure that every aspect of the car-buying process is seamless for our customers. Your decision to choose our dealership for your future needs means a lot to us. We appreciate your trust and look forward to continuing to provide you with excellent service in the future. Thank you for sharing your experience!

January 14, 2025

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Amazing! The entire experience from beginning to end was amazing! Any questions we had were answered. Ron has been so helpful! I've bought a few cars before a More

by vburks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Jan 15, 2025

Grand Prairie Ford responded

Thank you for your amazing review! We’re thrilled to hear that your entire experience with us was outstanding. It’s great to know that Ron was so helpful and attentive throughout the process, even after your purchase. We believe that excellent customer service should continue well beyond the sale, and it sounds like Ron exemplified that commitment. We appreciate you taking the time to share your experience, and we look forward to helping you again when it’s time to purchase a car for your son. Thank you for choosing us, and see you soon!

January 05, 2025

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Friendly and personably business. Took time to listen and understand my needs and wants and ultimately help accomplish my goal. More

by DBHIGGINS91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz , Joel

Jan 08, 2025

Grand Prairie Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a friendly and personable experience with us. Our team is committed to listening to our customers and understanding their needs to help them achieve their goals, and it’s wonderful to know we succeeded in doing that for you. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

January 03, 2025

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I have done business with GP Ford in the past and had another great experience with this purchase. The entire staff was great, helpful, friendly and respectful. Would definitely do business again More

by FtWBravest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Grand Prairie Ford responded

We are delighted to hear about your continued positive experience. Your loyalty and repeated business mean a great deal to our entire team, and we're grateful you've found consistent quality and service with us. We take pride in cultivating a dealership environment where every staff member is committed to being helpful, friendly, and respectful. The fact that you would enthusiastically recommend us and plan to return speaks volumes about our team's dedication to customer satisfaction. Your ongoing trust is the most meaningful endorsement we could receive. We look forward to continuing to exceed your expectations with every future interaction. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

January 02, 2025

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Employee Rating

He was very nice, and patient with me and got me the best deal he could on my vehicle More

by Maddisonpatek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Luis Elizondo

Jan 06, 2025

Grand Prairie Ford responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience and that our team member was nice and patient while helping you. It’s our goal to ensure our customers receive the best deals possible, and we’re thrilled to know we achieved that for you. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!

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