Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
246 Reviews
4.8

246 Reviews

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246 Reviews of Brandon Flem

January 05, 2026

Dealership Rating
Employee Rating

Made a deal that works with my budget and a vehicle that is above what I expected! More

by T. Spencer
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

December 30, 2025

Dealership Rating
Employee Rating

Jackie was awesome! After 3 years having my Ford. I went back to see Jackie More

by leticia.flores85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

December 22, 2025

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Employee Rating

Outstanding experience from start to finish. The staff was knowledgeable, honest, and made the entire process smooth and stress-free. I would absolutely recommend this dealership to anyone looki More

by hmaturino02
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

December 21, 2025

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Employee Rating

Ana was amazing the whole transaction. She has a lot of knowledge and was very helpful through the whole transaction. More

by ARAIZA_LUIS
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Dec 29, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like Ana provided exceptional service throughout your entire process, and we truly value your recognition of her extensive knowledge and helpfulness. Your positive feedback about the transaction means so much to us at Grand Prairie Ford. We take great pride in having knowledgeable team members who go above and beyond to ensure our customers have an outstanding experience from start to finish.

December 20, 2025

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Awesome customer service. Traveled from about 2 hours and will do it again! Thanks for every thing. More

by joshcampbell82
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Dec 29, 2025

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience with our team. Your recognition of our customer service means so much to us. We truly appreciate that you made the journey from two hours away to visit us, and we're honored that you would make that trip again. Thank you for taking the time to share your positive feedback - it motivates our team to continue providing exceptional service to every customer who walks through our doors.

December 19, 2025

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I already did this survey Read my last survey. I don't want to fill it out twice More

by alec.johns
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Dec 24, 2025

Grand Prairie Ford responded

Your review is appreciated and we completely understand your concern about completing duplicate surveys. We recognize that your time is valuable and filling out the same information twice can be frustrating. Your previous feedback is important to us and we want to make sure we have captured all of your thoughts from your experience. We will work to streamline our survey process to avoid any confusion in the future and ensure that customers like yourself don't encounter this type of inconvenience.

December 18, 2025

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Employee Rating

Relatively straightforward, good selection of options and plenty of knowledge to explain the current inventory. Quick response and follow up my salesman throughout the process. More

by bullard.bullard99
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Dec 24, 2025

Grand Prairie Ford responded

We are happy to hear about your positive experience with our team. It's wonderful that you found the process straightforward and appreciated having a good variety of vehicles to choose from. We're pleased that our staff was able to share their expertise about our current inventory and that your sales representative was responsive with timely follow-up throughout your visit. Your feedback about the knowledge and service you received means a great deal to us at Grand Prairie Ford. We appreciate you taking the time to share your experience.

December 17, 2025

Dealership Rating
Employee Rating

The people we dealt with were nice and attentive. Overall, it was a positive experience and environment. More

by VAN282619
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Dec 23, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our staff being kind and focused on your needs truly means the world to us. Creating a welcoming atmosphere where every customer feels valued is something we strive for every day, and knowing that we succeeded in providing you with such a great visit makes our efforts worthwhile. We genuinely appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care in the future.

December 17, 2025

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Employee Rating

My sales guy Cole did a great job and was patient throughout the entire process. More

by alec.johns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Cole

Dec 23, 2025

Grand Prairie Ford responded

We sincerely value your positive feedback about your experience with us. It's wonderful to hear that your sales representative provided excellent service and showed patience throughout your entire purchasing process. Having team members who take the time to guide customers carefully through each step is something we truly pride ourselves on at Grand Prairie Ford. Your recognition of this dedication means a great deal to our team and motivates us to continue delivering the same level of attentive service to all our customers.

December 09, 2025

Dealership Rating
Employee Rating

All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted. More

by anthony75211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Dec 10, 2025

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled that our sales team provided outstanding service and that you got exactly the vehicle you wanted. We appreciate you choosing Grand Prairie Ford!

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