Brandon Ehlers

I purchased a vehicle from Kentson a few weeks ago and have put less than 300 miles on it. Within a couple of days of driving the vehicle, I noticed a significant rattle when playing music coming from the have put less than 300 miles on it. Within a couple of days of driving the vehicle, I noticed a significant rattle when playing music coming from the driver side door. I contacted a GMC dealer to service the vehicle, and it took about two weeks to get in based on their availability and mine - and was told once they were able to look at it that this is a known issue with the window switch and that GMC engineering is working on a resolution. They even gave me a Doc ID of #6645914, which was assigned to the issue because it has been reported so frequently. Since this rattle essentially renders listening to music unbearable, I contacted Kentson after receiving this advisement from the GMC service center and I explained that the issue was never disclosed. I was told by a Kentson representative that they do check vehicles over before selling them but that they do not have a service department and cannot diagnose issues like this. I said the issue was obvious as soon as music was turned on and should have prompted research on their end or at least disclosure. They suggested that it would be possible to trade it in. I responded that this would result in an immediate loss that I would have to carry as negative equity into another vehicle on their lot that I would have the same quality control concerns for, and this would cause me to have to put an additional several thousand dollars down as a downpayment. Therefore, I opted not to do that. They then said there is nothing else they can do because I exceeded their five-day return policy. I wanted to support an independent dealership but have now realized that this is not the best way to make a significant purchase like a vehicle. The fact is they are selling high priced vehicles "as-is" with only a five day return policy, no additional recourse, no real knowledge of the cars they are flipping, very little to no due diligence and inspection, and none of the resources / infrastructure that come with large dealerships to deal with issues like this. As I think about this more, I am not sure what the value proposition is because these cars are selling at market price. From my vantage point, it is not a good idea to buy from an independent dealership - especially one that is focused on volume sales and lacks the aforementioned resources and controls. More

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Domo and Brandon were so helpful throughout the whole process of buying a vehicle. They provided me with all the information I requested with great customer service and very respectfully. I highly recomm process of buying a vehicle. They provided me with all the information I requested with great customer service and very respectfully. I highly recommend buying from Kentson car company and doing business with these great gentlemen! More

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I had the best experience working with Brandon Ehlers at Kentson car company. The gave me a great deal and the experience was great. Kentson car company. The gave me a great deal and the experience was great. More

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Everyone was very friendly and helpful. I was treated right away and they had everything ready for me to test-drive. I was treated right away and they had everything ready for me to test-drive. More

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Great experience. Driving twelve hours was well worth it and it seemed every one we ran into in salt lake City had something good to say about this dealership. After d Driving twelve hours was well worth it and it seemed every one we ran into in salt lake City had something good to say about this dealership. After driving so far with a trade in they were willing to work with me to meet my expectations. Amazing customer service. More

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I was able to find the car I wanted on line and was able to do most of the purchase process over the phone and text which made it a lot easier and quicker. to do most of the purchase process over the phone and text which made it a lot easier and quicker. More

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Brandon had very good communication and went above and beyond with describing the vehicle. I was from out of state, and he made a video and was upfront with everything pertaining to the vehicle! beyond with describing the vehicle. I was from out of state, and he made a video and was upfront with everything pertaining to the vehicle! More

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i went into kentson to buy my first car and they showed nothing but love . it was a very quick and easy purchase i couldn’t have asked for a better experience nothing but love . it was a very quick and easy purchase i couldn’t have asked for a better experience More

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Everything I was looking for in a dealership! Kentson Car Company was fast, honest, clean, and it was the easiest and smoothest car purchase I have ever gone through. Brandon helped us, he made m Kentson Car Company was fast, honest, clean, and it was the easiest and smoothest car purchase I have ever gone through. Brandon helped us, he made my experience so wonderful and took all my stresses away. I highly recommend this dealership, it was a breeze! More

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I had a great experience at this car dealership. The staff was friendly, professional, and knowledgeable about their inventory. They took the time to understand my needs and helped me find a vehicle The staff was friendly, professional, and knowledgeable about their inventory. They took the time to understand my needs and helped me find a vehicle that fit my budget and preferences. More

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