Brandon Douglas
Brandon Douglas at Volkswagen of South Charlotte
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Brandon Douglas

Sales manager

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.8
157 Reviews

Born in Bitburg, Germany and grew up in Florida. I've been with Volkswagen since February 2018 and couldn't be happier. Outside of work I enjoy mountain biking and paintball.

Dealership Experience

6 yrs, 10 mos

Industry Experience

8 yrs, 8 mos

4.8

157 Reviews

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157 Reviews of Brandon Douglas

June 25, 2024

Dealership Rating
Employee Rating

Very pleasant experience. Friendly and very helpful staff made the process of car buying an enjoyable experience. I would definitely recommend. More

by Anna
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gene Patel, Alex Terrell

Jun 28, 2024

Volkswagen of South Charlotte responded

Hi, here at Volkswagen of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 30, 2024

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Volkswagen of South Charlotte was very easy to deal with. Great inventory and staff. Highly recommend them. More

by aaron.milheim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand, Alex Terrell

Jun 27, 2024

Volkswagen of South Charlotte responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 17, 2024

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My experience from start to finish was perfect. Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to More

by Carrie H
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Apr 19, 2024

Volkswagen of South Charlotte responded

Hi Carrie, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 05, 2024

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Everyone at the dealership was very friendly, pleasant and helpful. It made my purchase process easier than expected. More

by JDS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 07, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 01, 2024

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Being a female senior buying or trading my car could have been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there More

by freiler641
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Volkswagen of South Charlotte responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Volkswagen of South Charlotte we are always striving to do better than your last visit.

March 26, 2024

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Vic, We are thrilled with our new VW Atlas and look forward to many memorable adventures ahead. Thank you once again for making this experience one to remember. I hope we can have a long-term relat More

by Gus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney, Alex Terrell

Mar 29, 2024

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 22, 2024

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I always appreciate a very transparent transaction with this dealership. They are open minded to ensuring that clients are getting a great while making sense for them from a business standpoint More

by C0ntras901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Feb 25, 2024

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2024

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We were looking for a new car for our growing family. Moe was extremely helpful and knowledgeable. The whole process was a breeze! More

by christinarcarbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Jan 27, 2024

Volkswagen of South Charlotte responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 20, 2023

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Excellent customer service! Timely and very helpful. It is the people at this dealership that make me loyal to VW! More

by colleen.koss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Volkswagen of South Charlotte responded

Hi Colleen, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 17, 2023

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Employee Rating

Matt was amazing! He helped me figure out what model I was interested in after arriving being clueless to what I wanted. He was patient and kind, had good answers to a More

by ALYSSACURRIER
Recommend Dealer
Yes

Other Employees Tagged: Matt Hettel

Nov 20, 2023

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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