Brandon Carpenter
Brandon Carpenter at NYE Buick GMC
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Brandon Carpenter

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Brandon Carpenter

December 16, 2024

Dealership Rating
Employee Rating

First of all the job took as hour and they charged me 1. 2 hours which is their way of making more money on their customers. Robbery!! Secondly they installed a damaged part and I had to re-order and re-do t More

by rosemillan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Vaughn

December 09, 2024

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Friendly, courteous, knowledgeable, and organized. ! When they say that you have a 10 o’clock appointment, you have a 10 o’clock appointment🤗 More

by carenmazzullo
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Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2024

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Very pleasant service manger. Got using and made sure all recalls were done along with oil change More

by bigirish109
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 01, 2024

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Comfortable and clean waiting area and friendly personnel. Prompt and professional technicians did a super job. More

by TAFFEE81
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Dec 06, 2024

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2024

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Employee Rating

Clean and comfortable waiting area with coffee. The people were prompt, professional, courteous and pleasant. More

by dianemacdougall98
Recommend Dealer
Yes
Nov 15, 2024

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 30, 2024

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I prefer the mechanics and service dept at the GMC division had problems with the Chevy division More

by DGSHERWOOD73
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Recommend Dealer
Yes

October 30, 2024

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I got in and out in a reasonable time without an appointment. Staff was pleasant and knowledgeable. More

by fvalenti55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 29, 2024

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At my old garage, I became well acquainted with the service dept. I never felt uncomfortable or “silly” coming in with a problem. This is the way it is at Nye. The guys told me to stop in any time with More

by lafaduski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Oct 30, 2024

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2024

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Employee Rating

The part came in quick, and the appointment was scheduled for installation without any problems. More

by banditvcmc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 21, 2024

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Employee Rating

Thanks for helping us out! I was assisting my parents with their car. Nye GMC was very helpful in resolving the issues :) More

by DDUNN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

1

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