Brandon Carlson
Brandon Carlson at Kia of Round Rock

Brandon Carlson

General Manager

Kia of Round Rock

600 Jeffrey Way
Round Rock, TX 78665

4.9
9 Reviews

I've been in the automotive industry for over 25 years in the dealership and automotive finance sectors. One of my daily goals is to learn something new every day whether personal and/or professional. Constantly improving our customers' expectations and satisfaction are always my #1 goal and priority. I've been married for 30+ years to my college sweetheart. We have 4 amazing children (3 foster/adopt children that complete us and a miracle child). In my offtime, making lasting memories with our children and working at our farm keeps me motivated.

4.9

9 Reviews

Write a Review

Dealership Experience

18 yrs, 11 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

Employee Video

9 Reviews of Brandon Carlson

December 05, 2023

Dealership Rating
Employee Rating

I have never liked the car buying process due to the amount of time spent there. My salesman Clarence was very conscious of my time and expedited the process and got me out of there in a short period. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Holliday, Clarence King

Dec 05, 2023

Kia of Round Rock responded

Mike, it's great to know that Clarence was able to make your car buying experience at Kia of Round Rock a swift one. We appreciate the feedback and hope you're enjoying your new ride!

October 06, 2023

Dealership Rating
Employee Rating

I was looking for a reliable vehicle to get to and from work, Kia did a very good job helping me with that. I love my new Kia K5. More

by Kruse0224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clarence King , Hayat Ghani

Oct 11, 2023

Kia of Round Rock responded

Hi, We're so glad to know you found the reliable vehicle you were looking for at Kia of Round Rock. Enjoy your new Kia K5 and thank you for sharing your experience!

September 12, 2023

Dealership Rating
Employee Rating

The service department is really helpful and go above and beyond for their customers. Thank you Alex for helping me out during the duration of my service. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Holliday, Angel (Jose) Ortiz , Kelly Cameron, Alexandria Newsom, John Sheeks

Sep 12, 2023

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.

July 14, 2023

Dealership Rating
Employee Rating

Valued our time and got us out quickly with our new vehicle. I'll definitely be back. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Holliday, Clarence King, Jose De Lara, Angel (Jose) Ortiz, Alex Cwiek , Kelly Cameron, Ben Desjardin, Hayat Ghani

Jul 17, 2023

Kia of Round Rock responded

Hi John, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of Round Rock.

April 18, 2023

Dealership Rating
Employee Rating

Jason Smith is an awesome salesman! ! Management along with finance department were awesome as well!!! More

by Kim Edwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Smith

Apr 19, 2023

Kia of Round Rock responded

Hi Kim, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Kia of Round Rock.

January 24, 2023

Dealership Rating
Employee Rating

Round Rock Kia service department is the best. Talk about 5 Star treatment, it was better than that. I was engaged the minute I got there. Free ride service to go get some food was offered to me s More

by Johnredondo1608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Kia of Round Rock!

December 31, 2022

Dealership Rating
Employee Rating

Great service and experience made getting me into another vehicle painless after my daily driver was totaled. More

by bosscost421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Holliday, Clarence King, Jose De Lara, Angel (Jose) Ortiz, Alex Cwiek , Kelly Cameron, Ben Desjardin, Hayat Ghani

Jan 04, 2023

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of Round Rock!

November 11, 2022

Dealership Rating
Employee Rating

Greg Galindo took us under his wing and provided expert care & service with our needs. More

by Toucanbrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Galindo - 5 stars. Kendall - 5 stars

Nov 11, 2022

Kia of Round Rock responded

Hi, Thank you for the review! We are glad to hear Greg was able to provide you with a great experience! We hope to work with you again here at Kia of Round Rock!

September 15, 2022

Dealership Rating
Employee Rating

Round rock Kia not only diagnosed and repaired my car in less time than promised, but it came back cleaner than when I sent it to them. Everyone I talked to was friendly and helped me understand the issues More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt

Sep 15, 2022

Kia of Round Rock responded

Hi Stephanie, Thank you for the review! We are happy we could help you out and provide you with a quick experience here at Kia of Round Rock! We look forward to working with you again soon!

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