Brandon Burnett

I have dealt with Jackie Cooper Mercedes and Nissan and the cleanliness and professionalism of there employees keeps me coming back in particular my salesman Brandon Burnett who is absolutely amazing. the cleanliness and professionalism of there employees keeps me coming back in particular my salesman Brandon Burnett who is absolutely amazing. More

by ABURNS10 Verified Customer Verified Customer

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At first the salesman was very helpful with the viewing of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that eveni of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that evening. I asked is this the total price after discounts and fees. Both the salesman and the sales manager said yes. I told them that I was going to go through another financial institution to purchase the vehicle. We shook hands and agreed. Get ahold of my financial institution worked the deal out for the amount minus the amount that I agreed to put down. Received the check in the dealers name and realized that they forgot two of the discounts that was not added. They stated no problem. Showed up the following day to finalize the the deal and the paper work was redone and waited for a bit before we seen the finance department to finish the sales. Which he informed us that there was an additional $2500 that we would need to put down which was not agreed on. They explained that way the figures are written up is not what the mean. The figures that show the MSRP, the sales price, the discounts, then add the fees equals the total price on the bottom line. That is what we agreed on. But when we got back to the final they said that there needed to additional funds to get it reduced to that price. It is very misleading in the paper work which was blame on the higher up. After going back and forth for a bit we did agree on a down which was still higher then we had originally agreed on. I will not purchase another vehicle from this dealer with this kind of practice. It was one of the worst buying experiences I have ever experienced. Dishonest customer service. More

by demokies Verified Customer Verified Customer

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Quick courteous response to all our questions. Worked with us to find the right vehicle within our budget. Would defiantly consider Jackie Cooper for our next purchase. Worked with us to find the right vehicle within our budget. Would defiantly consider Jackie Cooper for our next purchase. More

by myerstrench Verified Customer Verified Customer

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Brandon was the best. Honest and up front about everything. Car dealerships everywhere need more salesman like Brandon. Candace Muse was also really great and treated us r Honest and up front about everything. Car dealerships everywhere need more salesman like Brandon. Candace Muse was also really great and treated us really well. My wife and I feel like we got a fair deal, while also making a couple of friends. More

by BRUCE_SOWERS Verified Customer Verified Customer

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Great experience with sales person. It just takes too long to buy a car. Other than that a good experience. It just takes too long to buy a car. Other than that a good experience. More

by rustyshaw Verified Customer Verified Customer

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Brandon listened to what was important to me in a vehicle. He understood that at my age safety and reliability what i was looking for. He found me the perfect car. I found Brandon very personable an vehicle. He understood that at my age safety and reliability what i was looking for. He found me the perfect car. I found Brandon very personable and a pleasure to do businesswuth. More

by dkthomas80 Verified Customer Verified Customer

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