Brandon Brusseau

This was my first time at this Nissan dealership in Christiansburg, and it was a disappointing experience. I came in for an oil change and inspection, expecting them to follow proper Nissan standar Christiansburg, and it was a disappointing experience. I came in for an oil change and inspection, expecting them to follow proper Nissan standards. Instead, they put conventional oil in my car without consulting me, even though my 2013 Rogue has been using synthetic. When I questioned it, the service rep, Mike Handy, falsely claimed that my car ‘requires’ conventional oil for model “13” and the high mileage. He then blamed me for not specifying the oil type upfront—something they, as the experts, should verify. -specially if it’s my first time there. When I asked if he was going to help me, he got a supervisor, and they finally took my car back in to fix their mistake. They would not print me a receipt they added synthetic oil. And the manager repeated that conventional oil is Nissan standard for high mileage. Dishonest and unprofessional service—I shouldn’t have to fact-check a dealership on basic maintenance. Note: Kayla answered all my questions and helped me schedule my appointment. More

by EmyEmyEmy Verified Customer Verified Customer

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I drive from out of town to have my vehicle serviced by Southern Team Auto. The entire staff is very courteous and always make me feel the customer is priority. The service is very knowledgeable and serv Southern Team Auto. The entire staff is very courteous and always make me feel the customer is priority. The service is very knowledgeable and services are provided very well More

by LRSCRUGGS Verified Customer Verified Customer

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Everyone was very friendly, professional, and thorough. I was very pleased with the service from everyone. I was very pleased with the service from everyone. More

by Bobandlinda0 Verified Customer Verified Customer

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I am always impressed by the friendliness of the entire team as well as their knowledge concerning questions I may have team as well as their knowledge concerning questions I may have More

by P&J2015 Verified Customer Verified Customer

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Been twice and been a good experience because both times. Will continue to give them business Will continue to give them business More

by gkking0 Verified Customer Verified Customer

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Outstanding service. Wouldn't go anywhere else. Trust them implicitly. Don't think I need anymore words Wouldn't go anywhere else. Trust them implicitly. Don't think I need anymore words More

by DUBBY Verified Customer Verified Customer

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The best service center at a dealership that I have ever dealt with. Everyone is super friendly and wonderful! dealt with. Everyone is super friendly and wonderful! More

by Sunshine02_23 Verified Customer Verified Customer

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I've been bringing my vehicle here since I bought it for service and have been pleased every time service and have been pleased every time More

by Kerry.cherifi Verified Customer Verified Customer

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You all are the best. Friendly with quick service. Thank you for great service. Brenda Friendly with quick service. Thank you for great service. Brenda More

by Bhinkley0 Verified Customer Verified Customer

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From our first visit looking to purchase a vehicle, to making a purchase and the service afterwards have all been excellent. Eveey person we have came in contact with there has been nothing courtes and r making a purchase and the service afterwards have all been excellent. Eveey person we have came in contact with there has been nothing courtes and respectful. More

by BROWNS55 Verified Customer Verified Customer

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