Brandon Baca

Excellent communication. No pressure. So nice and helpful. Derek was easy to wirk with, helpful and friendly. Will go back! No pressure. So nice and helpful. Derek was easy to wirk with, helpful and friendly. Will go back! More

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I shopped with 12 dealers for this vehicle purchase. Only you were responsive to my needs and had inventory available. Gabriel and Brandon were candid and honest. This is my second vehicle purchase w Only you were responsive to my needs and had inventory available. Gabriel and Brandon were candid and honest. This is my second vehicle purchase with you. I would do it again without hesitation. Thank you. More

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our salesperson Cynthia Heldreth was knowledgeable about toyota in general and specifically about the 2022 Rav4 that we bought. We went to the dealership to explore the possibility of buying a toyota and we toyota in general and specifically about the 2022 Rav4 that we bought. We went to the dealership to explore the possibility of buying a toyota and were sold on the Rav4 by Cynthia. We are very happy with our purchase. More

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The whole team at Toyota of Santa Fe seemed honest, caring, and open. I especially enjoyed my salesman, Gary Hillman. He went the extra mile to make sure all was well. The financial team ( including Ja caring, and open. I especially enjoyed my salesman, Gary Hillman. He went the extra mile to make sure all was well. The financial team ( including James, Raul, & Brandon) were awesome; as I needed to stretch, to make the monthly payment more comfortable, they met me, by giving more too. I found James and Brandon pleasant and open to my process. I got what I needed and even a little more! More

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After a big hiccup where I ordered a green Tacoma and was told my truck came in, only to find out it was white (the last color I'd pick). Kirk was very apologetic and made it right, Green Tacoma came in a fe told my truck came in, only to find out it was white (the last color I'd pick). Kirk was very apologetic and made it right, Green Tacoma came in a few months later and I'm happy with the rest of the process. I'd suggest making sure that you all explain the "ordering" process more clearly to potential customers... you aren't actually ordering anything, just suggesting what someone wants and praying Toyota will allocate it to the dealership, eventually. I'm sure there is a more elegant way to put it to the customer, while keeping the customer engaged and yourselves honest. More

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Customer friendly. Service excellent. Was the best experience I've had buying a new vehicle. Entire staff was friendly, helpful, and efficient. Service excellent. Was the best experience I've had buying a new vehicle. Entire staff was friendly, helpful, and efficient. More

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bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that it was held up at the railyard waiting for a chip when in fact it was already delivered to the dealer. salesman showed me the status online so he was not bs-ing. makes it difficult for the salesman to give the customer an accurate account, that's not fair to the salesman or the customer. I like my car but toyota should improve their build status updates. Brandon in the finance dept was very friendly and efficient. Needed to get the tint and hard coat on the front that I pre-paid for a week later. service was excellent, I think it was Brian who assisted me and he was very personable and accommodating. I was very happy with the shuttle service that was provided while my car was getting the work done. Ernie was a great shuttle driver. I was very glad that I didn't need to arrange other rides to-and-from while this work was getting done. More

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Derek Garcia is professional, thoughtful and fun. His customer service is the best hands down. Brandon in finance was also thoughtful and kind. In our current state across our country it is so nic His customer service is the best hands down. Brandon in finance was also thoughtful and kind. In our current state across our country it is so nice to see this. Jessie is also going to do great! I will buy another car from Derek! I will send my people there! More

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Well informed, provided all information I needed to make decision. Kept me informed during transition. decision. Kept me informed during transition. More

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I showed up and expected a 2.5-3 hour wait. I asked where a good place to get some breakfast was, Brian hooked me up even offered me a ride. It was in walking distance so I went, by time I was done eating, t a good place to get some breakfast was, Brian hooked me up even offered me a ride. It was in walking distance so I went, by time I was done eating, they had finished the service work. I would say, EASILY, the best Toyota dealership in New Mexico. All around, from sales to service. More

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