Dealership Experience
1 yr, 3 mos
Industry Experience
21 yrs, 11 mos
Specialties & Trainings
Association of Finance & Insurance Professionals
AFIP Code of Ethics
AFIP Safeguards / Red Flags
Hendrick Automotive Group University
Manheim Auto Auction Reconditioning Certified
Ethos Group Sales / F&I Graduate
JM&A Finance Certified
View more specialties & trainings8 Reviews
Write a Review8 Reviews of Brandon Arthur
October 31, 2024
I previously had an issue with this dealership that went on resolved so intern I wrote a negative review, I am happy to inform you that Buchanan automotive reached out to me and resolved my issue, I don’t k on resolved so intern I wrote a negative review, I am happy to inform you that Buchanan automotive reached out to me and resolved my issue, I don’t know how to remove the negative review but the least I can do is Give them another review that’s positive. Thank you, Buchanan automotive and Chuck for resolving my issue. More
Other Employees Tagged: Chuck
October 26, 2024
The absolute worst car buying experience in my 59 years of living. Brandon, the sales manager was the most dishonest and deceiving sales person I’ve ever dealt with, be very careful and read everything bef of living. Brandon, the sales manager was the most dishonest and deceiving sales person I’ve ever dealt with, be very careful and read everything before you sign it. He will add thousands of dollars in warranties and things you don’t want without asking or explaining. And if you call him back after seeing it, they will not return your calls or help you in anyway, but they will lie to you and tell you they’ll take care of it and pass the blame onto other salesman. I was told an email was sent to corporate and my issues would be taken care of and as soon as they heard from them, they would contact me. I’m on week number four and not only have they not contacted me but now he gets nasty when I call him to ask about it, take my advice and shop somewhere else. More
October 11, 2024
Jon and Brandon were top notch and have changed my respect for a honest and straight forward dealing! Very satisfying purchase from Buchanan Automotive Inc due to these individuals! 😎👍 respect for a honest and straight forward dealing! Very satisfying purchase from Buchanan Automotive Inc due to these individuals! 😎👍 More
Other Employees Tagged: Jon Ibrahim , Shelly
October 02, 2024
Hats off to Brandon and Nick! They were awesome through the whole deal. They made the process of buying a new vehicle enjoyable. Very patient & professional with our ever-chan They were awesome through the whole deal. They made the process of buying a new vehicle enjoyable. Very patient & professional with our ever-changing option choices. In the end, we are very happy with our Suburban. If you're thinking about buying a new vehicle, we highly recommend Brandon and Nick at Buchanan. More
Other Employees Tagged: Nick Potter
September 22, 2024
My first out of state purchase was extremely satisfying and easy due to the way I was treated by Brandon and Reece. I teach “Creating an Exceptional Customer Experience” and they checked all the boxes. Whe and easy due to the way I was treated by Brandon and Reece. I teach “Creating an Exceptional Customer Experience” and they checked all the boxes. When a small issue arose once I got home, they immediately said to take it to a dealer and they would work with them to resolve it. I felt respected and cared for! This is the exact opposite of another experience I was having at the same time with another dealership. More
Other Employees Tagged: Reece Winckler , Clint Castellar
September 11, 2024
Once again, Buchanan gone out of their way to make the process of buying a new car enjoyable. Brandon and Jon were absolutely wonderful to work with!!! process of buying a new car enjoyable. Brandon and Jon were absolutely wonderful to work with!!! More
Other Employees Tagged: Jon Ibrahim
September 09, 2024
Process was easy and timely. Salesman was knowledgeable and easy to work with. It was a very nice experience and worth the 2 1/2 hour drive. Salesman was knowledgeable and easy to work with. It was a very nice experience and worth the 2 1/2 hour drive. More
Other Employees Tagged: Jon Ibrahim
September 09, 2024
Best selection & the lowest prices in the 4 state region! Brandon & Nick were professional and courteous. Brandon & Nick were professional and courteous. More
Other Employees Tagged: Nick Potter