Brandon Adrian
Brandon Adrian at Reliable Nissan

Brandon Adrian | Page 7

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.4
73 Reviews
4.4

73 Reviews

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73 Reviews of Brandon Adrian

January 06, 2026

Dealership Rating
Employee Rating

Brandon was awesome. Informed me every step of the way. Service was excellent I'll see you next time More

by Banks1rtd
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 07, 2026

Reliable Nissan responded

We are thrilled to hear about your outstanding experience with our team. It sounds like you received the kind of comprehensive communication and support that makes all the difference during your service visit. Your recognition of the excellent care you received truly means the world to us. We look forward to providing you with the same exceptional service when you return.

January 05, 2026

Dealership Rating
Employee Rating

He's a good guy. You can just see that he cares about the customer. He did a great job at giving me an excellent deal on a wonderful car as well as cared more about m More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bateman, Sophia Salazar, Gabriel Moya, Ramon Mendoza, Jesse Flores , David Barrera, Christopher Gonzales, Daniel Guereque, Dylan Iuculano

Jan 07, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience with us, Angelo! It's wonderful to know that you felt genuinely cared for throughout the process. We're pleased that you received an outstanding deal on your new vehicle and that our team took the time to thoughtfully discuss all aspects of your trade-in decision. Your satisfaction means everything to us, and we're grateful that you chose Reliable Nissan for your automotive needs. We look forward to serving you again in the future!

January 01, 2026

Dealership Rating
Employee Rating

He was polite and quick He went over everything and made sure it was covered under warranty More

by martinezshine
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 05, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience. It sounds like our team member provided you with courteous and efficient service while thoroughly explaining your coverage options. We take pride in ensuring our customers understand their warranty benefits and feel confident about their vehicle protection. Your feedback about the polite and thorough service means a great deal to us and reflects our commitment to delivering quality customer care.

January 01, 2026

Dealership Rating
Employee Rating

Was able to give me updates on my car would call me And then explained what work was completed on my car when I picked it up More

by tesalane4723
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Jan 05, 2026

Reliable Nissan responded

We are overjoyed to hear about your positive experience with our service team. Keeping you informed throughout the process and providing clear explanations about the completed work are priorities we take seriously. Your feedback about our communication and follow-through means a great deal to us. We appreciate you taking the time to share your experience.

January 01, 2026

Dealership Rating
Employee Rating

I was very pleased on this service! Brandon was awesome and friendly, he knows his stuff and makes you feel like family! Thanks Brandon More

by Rsilva1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Reliable Nissan responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you felt so well taken care of and that our staff's knowledge and welcoming approach made such a positive impression. Creating that family-like atmosphere where customers feel comfortable and valued is exactly what we strive for. Your satisfaction with the service you received truly makes our day. We're grateful for customers like you and appreciate you taking the time to share your experience!

December 31, 2025

Dealership Rating
Employee Rating

Slow. ..2 1/2 hours for an oil change with appointment. I was given pictures of repairs needed it was not my car in the pictures. More

by PAULINE.SOSA56
Recommend Dealer
No

Other Employees Tagged: Brandon Adrian

Dec 31, 2025

Reliable Nissan responded

We understand how inconvenient it can be to schedule multiple visits for a single concern. Our goal is always to provide efficient service while ensuring each issue is properly addressed. Feedback like yours helps us evaluate ways to streamline the process and improve customer experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can assist you directly.

December 27, 2025

Dealership Rating
Employee Rating

5 Was helpful with my needs Was helpful with my needs and also followed up with the insurance company and helped getting claim moving More

by ROSELEWIS12090
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Dec 31, 2025

Reliable Nissan responded

We are delighted to hear that our team was able to assist you effectively with your automotive needs. Your experience highlights exactly what we strive for - providing comprehensive support that goes beyond the initial service. We truly appreciate that you recognized how we coordinated with your insurance provider to help advance your claim process. Thank you for taking the time to share your positive feedback about the assistance you received.

December 27, 2025

Dealership Rating
Employee Rating

Had to return to the dealership 3 times to the dealership before things got completed right. More

by carlwhiteman
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sammy Saavedra, Sophia Salazar , Noah Gutierrez

Dec 31, 2025

Reliable Nissan responded

We appreciate your feedback regarding your experience. We understand your frustration, as what you've described is not the experience we want for our customers. Your patience during this process is appreciated, and we're committed to learning from situations like yours to improve our service. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com to discuss your concerns further.

December 24, 2025

Dealership Rating
Employee Rating

The service was completed in a reasonable about more time and excellent explanation on the recommendations More

by TRE.CHAVEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza , David Barrera, Christopher Gonzales, Dylan Iuculano

Dec 30, 2025

Reliable Nissan responded

Thank you for sharing your positive experience with our service team. We are delighted to hear that your service was completed within a reasonable timeframe and that our team provided you with thorough explanations regarding their recommendations. Your feedback about the quality of communication and efficiency means a great deal to us. We appreciate you taking the time to share this review and look forward to serving you again at Reliable Nissan.

December 17, 2025

Dealership Rating
Employee Rating

Service was great. ..friendly and answered all questions He was nice enough to accommodate our wait so it didn't feel like we were stuck there. The coffee was great as w More

by FREDRICIACHAVEZ
Recommend Dealer
Yes

Other Employees Tagged: Brandon Adrian

Dec 23, 2025

Reliable Nissan responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our service exceeded your expectations and that our staff was able to answer all your questions in a friendly manner. We're pleased that we could make your wait time comfortable and that you enjoyed the coffee we provided. Your feedback about feeling welcomed rather than stuck truly means a lot to us. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve.

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