Brandi Rodgers
Brandi Rodgers at BMW of Silver Spring
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Brandi Rodgers

Service Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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4.8
62 Reviews

Industry Experience

16 yrs

4.8

62 Reviews

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62 Reviews of Brandi Rodgers

March 29, 2025

Dealership Rating
Employee Rating

Eric Lovo is the salesman every car buyer needs! He's prompt, attentive, knowledgeable, honest and caring. Every aspect of this car purchasing experience was exceptional, just as it was when I purch More

by jackcity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2025

Dealership Rating
Employee Rating

I had an excellent experience with my service representative, Brandi Rodgers. She made all the necessary arrangements that made it easy for me to drop off and pick up my car. She kept me inform More

by Dick.cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2025

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Employee Rating

We thought the sales experience was great but service was very slow in responding to telephone messages. More

by Dave Klapp
Trade-in Experience
Recommend Dealer
Yes
Feb 25, 2025

BMW of Silver Spring responded

Dave Klapp, Thank you for your feedback and kind words regarding our Sales team, and please accept our apology for falling short of your expectations for returning your telephone message. If we can assist further, please reach out to our Service Manager, Joe Diss, at 240-471-6108 or by email at jdiss@mileone.com, Thank you.

January 10, 2025

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Employee Rating

Brandi is my go to service advisor. She’s very attentive to addressing the known and unknown needs of my vehicle when I bring it in for service. The attention to detail allows me to res More

by darrensjonesmba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Shelby

Jan 11, 2025

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2024

Dealership Rating
Employee Rating

Ron Askew is a gem…always a pleasure when working with Ron! Ron gets 2 thumbs up! More

by NPage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Askew

Nov 21, 2024

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 01, 2024

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Employee Rating

Best bmw dealer in the area . Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient. More

by bmwgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

BMW of Silver Spring responded

Hi, thanks for your praise and kind comments about our team. Our team is available should you require any extra help.

July 25, 2024

Dealership Rating
Employee Rating

Brandi is awesome! ! She is always available to explain the problems in terms I understand. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

BMW of Silver Spring responded

Hi Courtney, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please don't hesitate to reach out to us if there's anything more we can do!

July 24, 2024

Dealership Rating
Employee Rating

For over 20;years, I have had taken my BMWs to BMW of Silver Spring, Maryland for service. Brandi Rodgers, my current service advisor, provides me with the exact details of the services my vehicle needs. More

by Sue328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby, a certified BMW technician, completed the latest service on my vehicle Also, Joe Diss has also been extremely helpful with recommendations.

Jul 26, 2024

BMW of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2024

Dealership Rating
Employee Rating

People there go out of their way to make sure you have all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, More

by Oxotoabc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Joe Diss, David Davila , Joanna McCarthy, I don’t remember the name of the lady who gave me talk on the list of features but she was very good also

Apr 11, 2024

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!

Apr 11, 2024

Oxotoabc responded

Ratings were well-deserved, my sales person spent the most time with me and tirelessly answered all my questions (I am a first time bmw owner).

December 19, 2023

Dealership Rating
Employee Rating

Service Rep is always pleasant and will advisor what’s important to get repaires on your car. More

by Bmw535tlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2023

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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