Brandi French
Brandi French at Mike Johnson's Hickory Toyota

Brandi French | Page 3

Administrative Assistant

Mike Johnson's Hickory Toyota

435 U.S. Highway 70 SE
Hickory, NC 28602

2.9
39 Reviews
2.9

39 Reviews

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39 Reviews of Brandi French

July 26, 2023

Dealership Rating
Employee Rating

Excellent service with timely appointments. Refreshments available for free and frequent updates on vehicle service More

by crumleychip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thanks for stopping by and using our service department! We appreciate your business!

July 26, 2023

Dealership Rating
Employee Rating

I've been a loyal customer for many years and always get excellent service from them. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the great review Jamie!

June 25, 2023

Dealership Rating
Employee Rating

Not impressed, long wait for a scheduled maintenance service. The upsales were redictuous and wanted to charge me when I have a service contract for 6 years Free!! Might have to choose another dealershi More

by depointk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcia Arnold, Nicolette Reed

Jun 26, 2023

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

June 15, 2023

Dealership Rating
Employee Rating

Had my required service. It is nice to see that the service department was looking at other issues that might arise. They made good recommendations and completed the work i More

by J. Laffon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed

Jun 21, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review! We appreciate your business!

May 31, 2023

Dealership Rating
Employee Rating

The service was excellent. Everyone was very friendly and helpful. The results of the service was reviewed with me and suggestions were made. More

by Al Bum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold, Nicolette Reed

May 31, 2023

Mike Johnson's Hickory Toyota responded

Thank you for leaving such a great review! We appreciate your business!

April 12, 2023

Dealership Rating
Employee Rating

I bought my Chevy Trax from them about two weeks ago. I’ve had some trouble with the car and I gave a bad review. They was good about contacting me and making things right. All in all I would recommend t More

by Sad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold

Apr 26, 2023

Mike Johnson's Hickory Toyota responded

We're so glad we were able to help! Enjoy your Chevy Trax!!

April 03, 2023

Dealership Rating
Employee Rating

your service rep did a remarkable job handling the service on my 2021 Highlander. She was very polite and knowledgeable More

by hdnchurch
Recommend Dealer
Yes

Other Employees Tagged: Marcia Arnold

Apr 26, 2023

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us a review!

March 25, 2023

Dealership Rating
Employee Rating

Brandi did a wonderful job from checking us in to check out. Thanks for great service. More

by barbarahawks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the great review! We will pass along the kind words to Brandi!

March 25, 2023

Dealership Rating
Employee Rating

Had my car serviced there last week and Brandi was the one who helped me. She was very knowledgeable, courteous and helpful. She made certain everything was taken care of and that my work was done prompt More

by Wcannon75
Recommend Dealer
Yes
Mar 29, 2023

Mike Johnson's Hickory Toyota responded

Thanks for taking time out of your day to leave us a review! We appreciate your business!

March 23, 2023

Dealership Rating
Employee Rating

Great service did not take over an hour to get my car serviced Cindy Bolton is one of the best to work with she knows what she is doing More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review Andrew!

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