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Brandi Cook
Brandi Cook at Jenkins Hyundai of Ocala
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Brandi Cook

Service Advisor

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Brandi Cook

January 28, 2025

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Employee Rating

Thieves who sell cars as “certified used” AFTER a paint recall was issued, due to a “manufacturers defective paint job and refuse to fully cover the repair of said defect ! 🤬 More

by jackiekennedy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cote Mulligan, George Franqui, Phyllis Gibbons, Adam Dolin

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Jan 28, 2025

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Jenkins Hyundai of Ocala does not make any decision on the warranty for the paint on the vehicle. That is a decision that is determined by Hyundai Corporate, and the dealership has no bearing on what that decision. Again, we are sorry you had a bad experience at the Jenkins Hyundai of Ocala in general.

Jan 28, 2025

jackiekennedy10 responded

Even if that statement is true? It has nothing to do with the fact that you sold me a “certified used car” long after the paint recall was issued without disclosing that fact to me. You are just as culpable as Hyundai itself! I am out a minimum of $5K due to this “Manufacturers’ defect” that you knew or should have known about! This is the product you are selling!

Jan 28, 2025

jackiekennedy10 responded

Thousands of victims are spreading the word about our treatment by dealers and Hyundai!! 🤬💪🏻

December 25, 2024

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Employee Rating

The entire experience was great, they took care of us the entire time. Highly recommend. More

by JEFFROMCGEE84
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Valila, Jace Raney

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Dec 26, 2024

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be exceptional! Glad to hear you love your new purchase and our team will be thrilled to hear your feedback!

May 20, 2024

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Employee Rating

Kelly should be fired. Service dept needs organization. Charles Gregg and Nina are the only reason i purchased a car that day. More

by SANDRAMBREEDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon, Charles Huxoll, George Franqui, Carl Gregg, Adam Dolin

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May 20, 2024

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team three-stars. After reading your review, I would like to speak with you about the service department among other things to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager

April 11, 2024

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Employee Rating

When our car died on our drive back to Wisconsin We stopped here to see if it was fixable. It wasn’t. 3 short hours later we were back on the road in a beautiful Tucson after very excellent and honest More

by drpaulsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon, Carl Gregg

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Apr 12, 2024

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We are delighted to hear that Carl G helped address all your needs and provided you with excellent service!

November 09, 2023

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Employee Rating

Very helpful understood our needs worked with us on a good deal. Very satisfied with Jenkins Hyundai overall. More

by SEILERFAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Glavey , Donte Lermo, Salina Pistone

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Nov 14, 2023

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words and the positive review!

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