Brad Zook
Brad Zook at Ryan Ford
Refer Me

Brad Zook

Service Advisor

Ryan Ford

3796 NE I-10 Frontage Rd
Sealy, TX 77474

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rated
17 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

25 yrs, 7 mos

not yet
rated

17 Reviews

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17 Reviews of Brad Zook

November 08, 2024

Dealership Rating
Employee Rating

Brad is a terrible service advisor to say the least. After I went to pick up a vehicle when he hung up on me after asking for more than 1 call in over 3 weeks, he threatened to fight me in the parking l More

by Cbrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Watson

June 20, 2024

Dealership Rating
Employee Rating

The service department is always very professional and honest. They are courteous and easy to work with. More

by Blantelme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2024

Dealership Rating
Employee Rating

I have had a wonderful experience with Ryan Ford, from purchase to service. I will go to them for my next vehicle purchase when the time comes. More

by enaiowenfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2022

Dealership Rating
Employee Rating

Thank you to Brad Zook for helping me understand that SilverRock would honor Ryan Service Department to repair my vehicle. I don't trust just anybody with my Ford! Thank you to Carlos Conejo for hi More

by Momma D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carlos Conejo

Jul 11, 2022

Ryan Ford responded

Momma D-- We are so thankful that you took the time to write such a heartfelt, kind review. Our service department always goes above and beyond to provide a wonderful experience for our customers. They have a very strong focus on customer service, and the customer's happiness is their number one priority. Thank you for recommending Ryan Ford, and showing your appreciation. Our business is successful because of wonderful customers like you! We are always here if you need anything!

January 10, 2022

Dealership Rating
Employee Rating

Best Experience I have ever had at a dealership !!. Handled the recall bulletins, replaced & programed the center display module. All in a record turn around time. It was worth the 50 mile round trip t More

by DSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Ryan Ford responded

DSmith-- We are so glad to have provided you with the best experience you have ever had at a dealership. It means so much to us that you took the time to write such a kind review, and recommend Ryan Ford. Thank you for making the drive out to see us, and allowing us to earn your business. At Ryan Ford, you will never just be a number. Our customers are like family to us, and we always want to create a comfortable and enjoyable environment. We hope you make the trip out to see us again!

December 03, 2021

Dealership Rating
Employee Rating

Carlos is great. Great work and is always professional and with a personal touch. TmSealyTX More

by TmSealyTx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Vergara , Carlos Conejo, Clayton Easley

Jul 11, 2022

Ryan Ford responded

TmSealyTx-- Thank you for taking the time to write such a kind review! We always strive to provide professionalism, while still remaining personal with our customers. We want you to feel like family here at Ryan Ford. Thank you for allowing us the opportunity to earn your business, and we hope to see you again in the future!

August 16, 2021

Dealership Rating
Employee Rating

Ryan Ford handles all maintenance needs of my car every time I stop by. Even through COVID they handle every customer and car with care! More

by kristina Hahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henri Ford , Carlos Conejo, Clayton Easley

Aug 16, 2021

Ryan Ford responded

KristinaHahn-- Thank you for taking the time to leave us such a great review! We sincerely appreciate your choice to drive out to Sealy and allow us to earn your business. We look forward to seeing you next time!

June 23, 2021

Dealership Rating
Employee Rating

I have been purchasing vehicles from Ryan Ford for close to 16 years. Once you become part of the Ryan Ford Family everyone from the sales department (David McElmurry), finance department (Westley McKeehan More

by Kerri Spykes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kirkpatrick, Eric Watson , Carlos Conejo, Clayton Easley

Jul 01, 2021

Ryan Ford responded

Kerri Spykes-- This is the most wonderfully articulated review we have ever come across! Thank you for your kind words and your choice to keep coming to us over the last 16 years. You are such a special customer to us. We are delighted to hear how happy you are in your experience with each employee and manager at our dealership.

April 23, 2021

Dealership Rating
Employee Rating

Best service dude out there, always willing to go that extra mile! He squeezed me in for my truck inspection. Quick in and out process. More

by RightTrackFarmsTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Conejo

Apr 26, 2021

Ryan Ford responded

RightTrackFarmsTX-- Thank you for the review! We appreciate your continued business and the opportunity to serve you. We look forward to seeing you next time!

April 01, 2021

Dealership Rating
Employee Rating

Carlos always takes the best care of my vehicles for regular maintenance! He always goes above and beyond to ensure I get a speedy appointment since I drive all the way from downtown to ensure my Edge S More

by kristina Hahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henri Ford , Carlos Conejo

Apr 02, 2021

Ryan Ford responded

Kristina Hahn-- Thank you for the wonderful review! We truly appreciate you making the drive all the way out from HOUSTON to have your ST serviced here at Ryan Ford. I will be sure to pass this along to Carlos!

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