Brad Williams

I've leased a number of cars from Palm Springs BMW, always through Brad Williams. I ordered a 2025 BMW I5 eDrive40 in November, 2024. It arrived last week and I picked it up Friday. All of the docum always through Brad Williams. I ordered a 2025 BMW I5 eDrive40 in November, 2024. It arrived last week and I picked it up Friday. All of the documentation was ready upon arrival and took only a few minutes to complete. The resident BMW Genius spent a generous amount of time explaining all of the technology and answering questions. The entire experience, from ordering, tracking and receiving the car was excellent. Brad kept me informed all along the way. I'm very happy with the I5 and tge sales experience. One unrelated to BMW issue is Electrify America. We were unable to link the account at BMW and I was unable to open a new account on my own. Electrify America was problematic with an earlier EV and remains so today. Fortunately, I installed a level 2 charger at home while we get the account with EA resolved. More

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This is a great dealership if you are willing to pay their high asking price. When you ask if the pricing is negotiable, they respond we are already as low as we can go and priced at the bottom of the m their high asking price. When you ask if the pricing is negotiable, they respond we are already as low as we can go and priced at the bottom of the market. My research shows their pricing is high. The vehicle I am/was interested in was priced high. I was told the price was the lowest they could go as it was already below the market ( it wasn't). Over the next month they dropped the vehicles price by $3000. I again reached out and again, same response, we are already as low as we can go. The sales person I dealt with was Brad Williams. Pretty responsive, until you say you would like to negotiate, then no response! More

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Really great experience the team really worked with us to make sure that the deal got done and we left with our new car! make sure that the deal got done and we left with our new car! More

by jodi6 Verified Customer Verified Customer

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Brad was a great person to work with! He was very attentive to my needs. Professional. He was very attentive to my needs. Professional. More

by toddhartog Verified Customer Verified Customer

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Always does good job cares about customers bee. Customer since 1997 job well done keep up good work Customer since 1997 job well done keep up good work More

by davidg0709 Verified Customer Verified Customer

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My Service contact does a great job of keeping me informed when I have service schedules. Top notch customer service! I utilized the pickup and delivery option for the first time and it was seamles informed when I have service schedules. Top notch customer service! I utilized the pickup and delivery option for the first time and it was seamless. More

by RICKHEIDEN Verified Customer Verified Customer

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I have been a loyal customer of Palm Springs BMW since 1987 because I am always treated very professionally! 1987 because I am always treated very professionally! More

by MIchael McCluskey Verified Customer Verified Customer

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Start to finish, the best car buying experience ever. Website was an excellent tool to narrow the options. Salesperson was accessible and easy to work with. The sales transaction was simple since it w Website was an excellent tool to narrow the options. Salesperson was accessible and easy to work with. The sales transaction was simple since it was a cash deal. Service after sale (arranging for window tinting) was straightforward. More

by LENFOSTER Verified Customer Verified Customer

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Chris Hapner is one of the reasons I keep buying BMW, he is trustworthy and honest and VERY fast for my service apts. Brad Williams and his son Brody are the other reason. Again, honest and trustworthy! is trustworthy and honest and VERY fast for my service apts. Brad Williams and his son Brody are the other reason. Again, honest and trustworthy! More

by Jleydekkers Verified Customer Verified Customer

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I DO NOT WISH TO WRITE A REVIEW FOR ANY ASSOCIATE, I THINK THAT THE STARS IS ENOUGH. THINK THAT THE STARS IS ENOUGH. More

by I3 Aircomdition service Verified Customer Verified Customer

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