Brad St. Germain
Service Advisor
Nucar Toyota of North Kingstown
3671 Quaker Lane
North Kingstown, RI 02852
6 Reviews
Write a Review6 Reviews of Brad St. Germain
June 01, 2022
Service Dept. knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel down on ground and breaking valve stem when working on ABS sensor system. They tried to blame it on me! (With brand new tires on the car, I doubt it was me!) They never fixed my ABS light coming on since they no not know what they are doing, they just tried to sell me a whole ABS module for $1,800 instead of finding out WHY the ABS light comes on. They first put brand new brakes in my car for $700, even though they were already replaced under two years ago! I started catching on to their tactics, after they suggested putting in an ABS wheel speed sensor on the tire (that became flat) when I already had that done also previously under two years ago. Sell, sell, sell the parts, that's ALL they do! They will not listen to you and they treat you like "get em in, get em out"....NEXT SUCKER! I was very disappointed with their dishonesty and lack of knowledge and will NEVER do business with them again. I gave them the chance to prove their abilities to no avail. Please don't let them take you for a fool like they tried to do with me! Nucar Tarbox Toyota sure lives up to the shifty dealership stories one hears all the time! Save yourself the nightmare and find a good mechanic elsewhere! More
Other Employees Tagged: Jared Smith, Nick Tarbox, Andrew Chan
April 13, 2022
The service department at Tarbox is top notch and one of the reasons I will keep buying cars there. Between Toyotas I briefly owned another popular car brand and their service and dealership were awful, so the reasons I will keep buying cars there. Between Toyotas I briefly owned another popular car brand and their service and dealership were awful, so I came back to Tarbox. The staff is professional and friendly, always able to answer my questions. Brad assisted me this week and he was very helpful, from telling me how long it would take to finding the right touch up paint (which was applied in the shop - a big help!) The waiting area is open, bright and clean. More
April 12, 2022
Awesome Service Center Mr Jeff Is a Great Service Representative at This Location East or West He is the Best 🙌💯👍💯🙌 Representative at This Location East or West He is the Best 🙌💯👍💯🙌 More
Other Employees Tagged: Eric Robbins, Justin Morris, Cory Martin, Nick Tarbox, Andrew Chan, John Prickett
March 07, 2022
I have been doing business with Tarbox for many years and the customer service is outstanding.All the personnel are great to deal with and very professional.Thank you once again for the fine service. the customer service is outstanding.All the personnel are great to deal with and very professional.Thank you once again for the fine service. More
Other Employees Tagged: Mark Gill