Brad Smith

Overall a very good experience with entire staff especially Ana, Brad and Chris. Including Kenny Clark and Kelly. especially Ana, Brad and Chris. Including Kenny Clark and Kelly. More

by joe.gatto Verified Customer Verified Customer

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Our salesman Brad was very knowledgeable and very thorough in explaining everything. I am a proud Lexus owner and look forward to doing business with Lexus of Sarasota. thorough in explaining everything. I am a proud Lexus owner and look forward to doing business with Lexus of Sarasota. More

by khr19808 Verified Customer Verified Customer

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Brad Smith was an excellent salesman. He was friendly and knowledgeable. There was a car on the lot that he knew would fit me and he hunted for the keys for it. It had recently come off He was friendly and knowledgeable. There was a car on the lot that he knew would fit me and he hunted for the keys for it. It had recently come off the car carrier . For me to test drive it Brad had to take off the protective paper that it had arrive with. The UX300h fits my small body perfectly.. I love driving it. More

by jfrcpr Verified Customer Verified Customer

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The dealership aimed to please and did it quickly. We were able to get what we wanted. We were able to get what we wanted. More

by NANCYBOMSTEIN Verified Customer Verified Customer

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Brad, the salesperson, has not been responsive to calls or messages. Additionally, the finance person ran my credit twice without my consent 15 days after I purchased my car. Although they claim to have ch or messages. Additionally, the finance person ran my credit twice without my consent 15 days after I purchased my car. Although they claim to have changed banks, no explanation has been provided. As a result, I am unsure about the due date for my new payment or which bank to send the payment to. I have not received any responses despite reaching out to the general manager, Christopher Lima. As a loyal Lexus customer for over 20 years, I am very disappointed by this experience. More

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I am appalled that we were not told that it would take months and months to get a second key fob. Our sale rep said it would take about one month. Lexus headquarters said october at the earliest. I wou months and months to get a second key fob. Our sale rep said it would take about one month. Lexus headquarters said october at the earliest. I would not have nought the card had i known this. I hope lexus will provide me a free loaner card should i lose my one and only key fob. i've owned at least 6 lexus over the years and this is the first time this has ever happened. There was NO transparency about this issue that lexus is having More

by HELLINGERLYNN Verified Customer Verified Customer

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Everyone at the dealership I had contact with was very professional and extremely helpful to include Brad Smith, Django Bruce, Chuck Johnson and Jaden Shelburne Delivery/Tech Specialist. professional and extremely helpful to include Brad Smith, Django Bruce, Chuck Johnson and Jaden Shelburne Delivery/Tech Specialist. More

by LZ450e Verified Customer Verified Customer

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We had excellent service from the dealership. The sales manager and our sales rep were courteous and not pushy. Outstanding technical orientation on the new car as well. The sales manager and our sales rep were courteous and not pushy. Outstanding technical orientation on the new car as well. More

by Bobkay Verified Customer Verified Customer

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Great service. They were very helpful throughout the entire process. Had no problems whatsoever in dealing with various individuals They were very helpful throughout the entire process. Had no problems whatsoever in dealing with various individuals More

by bcording Verified Customer Verified Customer

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Dealership has a long history of customer care. Long term employees make all interactions seamless and courteous Long term employees make all interactions seamless and courteous More

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