Brad Rush
Brad Rush at Autostar Subaru of Silverthorne

Brad Rush

Service Advisor

Autostar Subaru of Silverthorne

171 W 9th St
Silverthorne, CO 80498

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Brad Rush

December 21, 2025

Dealership Rating
Employee Rating

Being charged $308 for a diagnostic to determine nothing was wrong with my car feels like extortion. I understand you’re running a business, but to instill fear in me that I’ll irreparably damage my vehicle More

by AVORKAPIC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 19, 2025

Dealership Rating
Employee Rating

Give all the info i need it with all the pictures and videos explaining everything I need to know. Excellent service More

by ANMEHE
Recommend Dealer
Yes

Other Employees Tagged: Brad Rush

December 17, 2025

Dealership Rating
Employee Rating

Brad was great in service department. Informative honest with time management. However, the customer service area was disappointing. No coffee cups no snacks no water and coffee machine. More

by cvanhoose03
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brayan Alvites

December 07, 2025

Dealership Rating
Employee Rating

Alec was professional, helpful, and not pushy at all in my car purchase process! He was patient with me taking my time to decide what was right for me and answered all of my questions (if he didn't know th More

by bsiebert83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2025

Autostar Subaru of Silverthorne responded

Bsiebert83, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 04, 2025

Dealership Rating
Employee Rating

Brad Rush, the service advisor was amazing! I came in with a tire issue and Brad did everything to ensure it was taken care of quickly and correctly. He told me “it’s the right thing to do”. Be More

by m_krenek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Autostar Subaru of Silverthorne responded

m_krenek, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 01, 2025

Dealership Rating
Employee Rating

No This is the third time you asked for this. Leave me alone Go away More

by DGROTH1
Recommend Dealer
Yes

Other Employees Tagged: Brad Rush

Dec 18, 2025

Autostar Subaru of Silverthorne responded

Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 28, 2025

Dealership Rating
Employee Rating

I took my Subaru in for a tire pressure sensor error, and the tire pressure sensor light is still on, and now the ABS light is too. They supposedly used a scanner, but I don't believe they actually did. And More

by carlosdiazkremmling
Recommend Dealer
No

Other Employees Tagged: Brad Rush

Dec 18, 2025

Autostar Subaru of Silverthorne responded

carlosdiazkremmling, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

November 27, 2025

Dealership Rating
Employee Rating

Always pleasant honest and knowledgeable. Great communication. Smooth process, efficient and estimated time to get work done was accurate. More

by NO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Dec 18, 2025

Autostar Subaru of Silverthorne responded

NO30, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 26, 2025

Dealership Rating
Employee Rating

We walked in there, asking what the noise was from the rear of the vehicle, and left with a bill for $308. No work done. No advance warning of how much the service would be. More

by ROBKELDIVE
Recommend Dealer
No

Other Employees Tagged: Brad Rush

Dec 18, 2025

Autostar Subaru of Silverthorne responded

RONBKELDIVE, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

November 19, 2025

Dealership Rating
Employee Rating

Brad is a great service department rep,but an express service oil change should not take an hour and a half. More

by WITTMAN1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2025

Autostar Subaru of Silverthorne responded

Wittman1069, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

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