Check out Brad Richardsen's reviews on DealerRater

November 03, 2024

Dealership Rating

Employee Rating

They do not tell you everything before you come into the place that concerns your vehicle like when I had oil change that there would be a fee from me place that concerns your vehicle like when I had oil change that there would be a fee from me More

by PAULAANTHONY02

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

No

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Nov 04, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

October 19, 2024

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Employee Rating

Very good service. Done in a TIMELY matter. Best prices around. Their parts department is the best in the world. Done in a TIMELY matter. Best prices around. Their parts department is the best in the world. More

by AFEDLER5801

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ron Allen , Brittney McConnell, Kurt

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Oct 21, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 18, 2024

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great service and fast repair would recommend to anyone for repairs on their vehicles needs for repairs on their vehicles needs More

by AJSIEVERS3

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Brian Harris

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Oct 21, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

October 12, 2024

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Happy that they did what they said they were going to do. Thank you for that. Thank you for that. More

by CAROLD1957

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jamie Mason , Brittney McConnell

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Oct 14, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

October 10, 2024

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Employee Rating

I have done business with this dealership for a few years and have been very satisfied with them . from the receptionist to the mechanics. And the salesman are very nice and have been very satisfied with them . from the receptionist to the mechanics. And the salesman are very nice More

by JKTEDROW55

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Randy Thompson, Brian Harris, Kris Pauly, Mike Wilson, Cathy Sanders, Kevin Lopez, Keith Harris, Tom Washburn , Brittney McConnell

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Oct 10, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

October 07, 2024

Dealership Rating

Employee Rating

We received Excellent service! ! They were very efficient getting our vehicle service completed . Thank you ! They were very efficient getting our vehicle service completed . Thank you More

by CHATTIERN

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 08, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

October 03, 2024

Dealership Rating

Employee Rating

Great service and people to work with. Always happy to help you and troubleshoot your vehicle issues Always happy to help you and troubleshoot your vehicle issues More

by RACING1957

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2024

Dealership Rating

Employee Rating

I always get good service when iam there. My questions are answered staff are very helpful i get the best service My questions are answered staff are very helpful i get the best service More

by DEBBIE.MILLERTOOTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Wilson , Dustin Overberg

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Sep 27, 2024 -

Shottenkirk Fort Madison responded

DEBBIE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

September 12, 2024

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Great place - people are great to work with. As traded with Shottenkirk because of this service. As traded with Shottenkirk because of this service. More

by RACING1957

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason, Ron Allen, Kevin Lopez , Mercedes

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Sep 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 25, 2024

Dealership Rating

Employee Rating

Professional, thorough, and very kind! I will be purchasing my next vehicles from Ft. Madison! I will be purchasing my next vehicles from Ft. Madison! More

by JMBEAMER01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Mason, Cathy Sanders

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Jul 26, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!