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Brad Modenbach
Brad Modenbach at Price LeBlanc Lexus
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Brad Modenbach

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of Brad Modenbach

February 23, 2025

Dealership Rating
Employee Rating

I have the epitome of a care representative, Brad. He is very detail oriented and informative. More

by SFCALFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave a review, SFCALFRED. We are thrilled to hear that Brad provided you with exceptional care and service during your visit. We appreciate your kind words and look forward to welcoming you back to Price LeBlanc Lexus in the future.

February 15, 2025

Dealership Rating
Employee Rating

Everything was great. I love the service department at Price LeBlanc Toyota. Is that enough words? More

by JLAMBE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas DeLacerda, Melvin Burden, Brandon Brown, Cliff Settoon, Michael Hutchinson, Brooke Bercegeay, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Feb 17, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department at Price LeBlanc Lexus. We appreciate your feedback and hope to continue providing you with excellent service in the future.

February 12, 2025

Dealership Rating
Employee Rating

the best dealership in Baton rouge and Hannah and Brooke does a great job in service More

by JOANIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Feb 13, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Hannah and Brooke provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future.

February 04, 2025

Dealership Rating
Employee Rating

I was not pleased with my service individual. He did not return phone calls, or provide status updates on my car. More

by bobbiebhunter
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Brown

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Feb 05, 2025

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, Bobbiebhunter. We apologize for any inconvenience caused by the lack of communication from your service individual. Your experience is important to us, and we will address this issue with our team to ensure better service in the future. In the meantime, if you would like to elaborate further on your experience, please feel free to reach out to our Customer Satisfaction Manager, Lori Puhl at lpuhl@leblancauto.com.

January 30, 2025

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Employee Rating

I have been servicing my vehicle at Price LeBlanc Lexus since new and they have always provided exceptional customer service and care for our vehicle. More

by EMERSONSANDERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas DeLacerda, Trey Marks, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Jonathan Chouest

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Jan 31, 2025

Price LeBlanc Lexus responded

Thank you for your loyalty and kind words, EmersonSanders3! We are happy to hear that you have had a positive experience with our customer service and care for your vehicle. It is our pleasure to serve you and we look forward to continuing to provide top-notch service.

January 26, 2025

Dealership Rating
Employee Rating

. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department More

by JDELABRETONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Jan 27, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are happy to hear that we were able to answer your questions and resolve your issue to your satisfaction. Thank you for choosing Price LeBlanc Lexus!

January 07, 2025

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Employee Rating

My experience today was very satisfying. I brought my suv in to be detailed. I was received yesterday just as promised. Everyone I encountered was very courteous and professional from the mo More

by SURODNEYYOUNG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Engin

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Jan 08, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our team at Price LeBlanc Lexus. We strive to provide exceptional customer service and make every interaction meaningful. We appreciate your feedback!

January 02, 2025

Dealership Rating
Employee Rating

First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Bradley, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

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Jan 03, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that our team provided you with first-rate service and made you feel welcomed with their courteous and respectful demeanor.

December 28, 2024

Dealership Rating
Employee Rating

Excellent service from the time I drove up until the time I left. No complaints as usual. More

by sylestial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

Report | Print
Dec 30, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 20, 2024

Dealership Rating
Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest, Kathryn Venable

Report | Print
Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

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