6 Reviews of Brad Eisen
February 01, 2020
Very customer oriented as you park, someone is there to greet you and offer assistance. Communication over phone is good, but could improve upon. The service representative could have updated me of progr greet you and offer assistance. Communication over phone is good, but could improve upon. The service representative could have updated me of progress & the Hertz representative could work in his customer relations skills. Despite that, Cutter Ford Aiea handled my service needs adequately and treated me with respect and good vibes. Overall satisfied and recommend this dealership! More
January 28, 2020
Awesome customer service. Friendly staff. I did not wait long for my car maintenance service. I purchased my car from Cutter Ford Aiea. Totally Excellent service. Mahalo long for my car maintenance service. I purchased my car from Cutter Ford Aiea. Totally Excellent service. Mahalo More
January 15, 2020
Smooth Sailing So easy from trade in, to purchase, to financing. 100% return customer. Went to Honolulu Ford only to drive 15 miles the service was so bad. Walked in So easy from trade in, to purchase, to financing. 100% return customer. Went to Honolulu Ford only to drive 15 miles the service was so bad. Walked in and walked out same night with a fully loaded F250. More
Other Employees Tagged: Gawnie Rule
November 26, 2019
I Haven't got the truck yet due to a recall on the AC unit. I would like to have the Truck so I can give you a proper review. Other then that every one was great with whom I worked with. I would like to have the Truck so I can give you a proper review. Other then that every one was great with whom I worked with. More
Other Employees Tagged: Joe Manguba , Dakota Chapman
September 22, 2019
Five + stars Brad and his team never cease to amaze me with customer service. They never stop until you are satisfied. Thank you for treating me like family!!! Brad and his team never cease to amaze me with customer service. They never stop until you are satisfied. Thank you for treating me like family!!! More
Other Employees Tagged: Brian Okamoto, Ernie Salazar
April 25, 2019
Service Department Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. More
Other Employees Tagged: Brian Okamoto , Kellie from the Service Department