Orr Nissan of Fort Smith

Jacob Lemons helped us drive the car we had located on line. He was kind, respectful and efficient. We were able to purchase the car and had completed the paperwork on a cash sale in about an hour. Great line. He was kind, respectful and efficient. We were able to purchase the car and had completed the paperwork on a cash sale in about an hour. Great job! More

Micah Greggory was great. I am a repeat customer,I purchased my first Murano used from Orr and still have it 206,000 miles later and going. I went back to Orr to purchase m I am a repeat customer,I purchased my first Murano used from Orr and still have it 206,000 miles later and going. I went back to Orr to purchase my next Murano since I had a great experience then and the quality of the Murano. I purchased my next Murano for $31,874.00, and put $4,000 dollars down which would bring it to $27,874. The finance department charged a $3,999.00 service contract and also charged for services that were free such as the tire protection, key phobe replacement, window repair, and a $999.00 gap insurance that we said we didn’t want. When I went to pick up my paperwork I questioned these charges and the finance manager said they had to put them on there so they could keep up with the services when used. After getting my loan statement it said we were financing $33,603.00. Why am I being charged! I will not recommend this establishment. More

Sales person was fine, but after everything was said and done the finance manager had jacked up the price by $4k with a service contract that was never mentioned. We didn't notice until we got the title wor done the finance manager had jacked up the price by $4k with a service contract that was never mentioned. We didn't notice until we got the title work back on the car. They all mentioned the tire and window add on for $400, but not once ever mentioned the $4k service add on. Definitely leaves you feeling taken advantage of. More

We were looking for a safe reliable car for our daughter and Jacob Lemons was able to put us in the right car for her. He is very knowledgeable about makes and models of vehicles along with fantastic custom and Jacob Lemons was able to put us in the right car for her. He is very knowledgeable about makes and models of vehicles along with fantastic customer service. Very friendly and helpful. More

Truly a great service and time spent there my salesman did amazing job at getting me a new ride very pleased. did amazing job at getting me a new ride very pleased. More

The best car buying experience by far. Our car salesman, Brad Cartmill was top tier. He went above and beyond to make sure we were satisfied and comfortable during the process. I would Our car salesman, Brad Cartmill was top tier. He went above and beyond to make sure we were satisfied and comfortable during the process. I would highly recommend this dealership and Brad. They really are the best of the best at ORR Nissan of Fort Smith. More

My 78 year old mother was looking to buy a new car. This was the first major decision after my father passed. The ORR dealership and specifically Brad Cartmill were kind and patient. They took time and This was the first major decision after my father passed. The ORR dealership and specifically Brad Cartmill were kind and patient. They took time and explained without pressure about her options. Kindness and patience should always be acknowledged. . Thank You More

Hands down the best experience I've had buying a vehicle. Brad Cartmill was fantastic in finding what I wanted when the original vehicle I had chosen did not meet my requirements. Thank you for the wonderful Brad Cartmill was fantastic in finding what I wanted when the original vehicle I had chosen did not meet my requirements. Thank you for the wonderful experience. More

The absolute best vehicle buying experience EVER! Brad Cartmill, his phenomenal expertise (and hair :) ) along with Tracy in finance made sure we had everything we needed and beyond. Expectations exc Brad Cartmill, his phenomenal expertise (and hair :) ) along with Tracy in finance made sure we had everything we needed and beyond. Expectations exceeded in every area of this experience. The team at Orr Nissan Fort Smith handled our buy exceptionally well and were set up knowing we have a team for service after the sale plus an excellent warranty. Beyond happy. Would rate this experience 100 out of 10 if I could. More

At ORR Nissan seek Jason Lemons as he is not selling cars he is selling happiness and he is thorough with an approach that is unlike others. He is not there to benefit himself but to ensure he spends time wi he is selling happiness and he is thorough with an approach that is unlike others. He is not there to benefit himself but to ensure he spends time wisely to find your happiness in the form of a vehicle whether you expect to purchase or not he will help you with care and a genuine approach to find your dream car. Mr. Lemons is your answer to achieving happiness with the purchase of your vision with a quick approach helping your realize what your needs are with a true satisfaction that is everlasting. Ask for Jason Lemons if you want to purchase happiness with ease. More