Boris Perelman | Page 2

Boris was A1 perfect, the only feedback I would have for him is to review the online pictures to confirm what is in the picture is included in the vehicle purchase, I had to point out the car mats, but he m him is to review the online pictures to confirm what is in the picture is included in the vehicle purchase, I had to point out the car mats, but he made it right by getting them included in the purchase. My concern was in the financing area. The person sated they were new so I gave some latitude, but I had to remain firm on if you estimated the fees as x, then I would ask you live by your estimate as you could not readily explain why the amount was changing. And when it came to offering products that were for things such as service or others, I asked for the price of those if I didn't go with the package and was told that because that department was closed they could not provide the information, this seems very poor when you are trying to provide the customer with the options that may or not make sense to them. The price for PPF for the vehicle amazingly started at a negotiation of $1600 and I quickly said that was very high for just the front nose of the car and it immediately dropped to $900. More

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Boris is an awesome guy! Was very honest with me, efficient communication (in fact gave me his personal number and communicated on his off days). The dealership made my purch Was very honest with me, efficient communication (in fact gave me his personal number and communicated on his off days). The dealership made my purchase seamless- I didn’t have to fly from Georgia to see the vehicle and that was a huge plus for me. Everything he told me about the car was what I saw when the vehicle eventually arrived in Georgia. He was very helpful in every way and went over and beyond to make the occasion of the purchase a blissful one. The dealership was very responsive, got my title ready in a day and didn’t charge me dealer fees which is a HUGE deal for me. Thanks Sears, special thanks Boris! If I need to buy another Mercedes Benz, they’ll be my first call! More

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Boris is very professional and very focused on providing excellent customer service. I would recommend him to anyone who asks excellent customer service. I would recommend him to anyone who asks More

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Boris was very thorough and patient. He made this experience easy, delightful and fun! When it’s time for a new Mercedes he will be my go to. He made this experience easy, delightful and fun! When it’s time for a new Mercedes he will be my go to. More

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I had excellent customer service as always from Boris! Boris makes the process smooth and efficient. Boris makes the process smooth and efficient. More

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Very professional and know how to cater to client expectations and engagement at this price point expectations and engagement at this price point More

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Thorough when it comes to presenting their cars. The prices are very competitive with minimal junk fees. The prices are very competitive with minimal junk fees. More

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Outstanding experience at Sears Imported Auto. Special thanks to Boris. I had a unique situation and he patiently walked me through all of it over several phone calls. Very much enjoyed Boris and Special thanks to Boris. I had a unique situation and he patiently walked me through all of it over several phone calls. Very much enjoyed Boris and the dealership on the day I drove in from out of state to trade in my old car for the one I purchased. It was all very professional, efficient and friendly. More

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Boris was great to work with. Highly recommend him to anyone interested in a Mercedes. He made the whole process seamless and seems to enjoy what he does. Highly recommend him to anyone interested in a Mercedes. He made the whole process seamless and seems to enjoy what he does. More

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Boris was amazing! He didn’t push me too hard on anything I didn’t want to do and really respected my decisions, he was so helpful and even came in work early to help m He didn’t push me too hard on anything I didn’t want to do and really respected my decisions, he was so helpful and even came in work early to help me out! Great guy and great car!! More

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