Bonnie Richardson
Bonnie Richardson at Hubert Vester Toyota
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Bonnie Richardson

Service Lane Manager

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of Bonnie Richardson

November 21, 2024

Dealership Rating
Employee Rating

Thank you for the service and care. Bonnie was very nice and communicated well. In and out. More

by RENEE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Hubert Vester Toyota responded

Thank you for your recognition of Bonnie Richardson and her excellent customer service skills. We are happy to hear that your Service visit was completed so quickly and to your satisfaction. We hope to see you again. Lisa Owens Customer Relations Manager

November 14, 2024

Dealership Rating
Employee Rating

Did excellent service on our car. When there was an additional problem found after checking out, it was quickly corrected and we were on our way. The service staff were excellent an More

by STEPHEN.FAIRCHILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Hubert Vester Toyota responded

Mr. Fairchild, I am so pleased to hear that the late issue was swiftly responded to and corrected before you left the dealership. We understand that choosing us for your Service needs is exactly that: a choice. We are thrilled that you choose us to meet your automotive needs and certainly hope you continue to do so. Thank you for taking the time to give us your feedback. Lisa Owens Customer Relations Manager

November 09, 2024

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Good recall work, attentive and supportive service staff and good communications. will use again, thank you all! More

by VESTERTOYOTA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angel Holland

Nov 22, 2024

Hubert Vester Toyota responded

Effective communication is a key to success in any business and ours is no different. Angel and Bonnie, as strong members of our Service team, strive to keep our customers informed on the performance and safety of their vehicle and any recommendations related to elevating those areas. I am pleased to hear how attentive they were to you and helpful in taking care of you during your recent visit. Thank you for your business and feedback. Lisa Owens Customer Relations Manager

October 26, 2024

Dealership Rating
Employee Rating

Attentive,courteous and knowledgeable…. .service dept is reasonably quick and quite efficient…..will return in the future More

by Jdc319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

Bonnie, was very professional. Service was top notch and very timely. I called in and was serviced the very same Day. More

by REATMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Reason

May 29, 2024

Dealership Rating
Employee Rating

The service experience was wonderful. Attentive to everything I ask, very prompt and professional would recommend anyone. More

by Khssi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2024

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Employee Rating

Was an excellent service, speed and good customer service. Thank you very much for everything 🩷🩷🩷 More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

And absolute pleasure to deal with, very professional, and courteous. Would recommend to anyone and all my friends. More

by Khssi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Hough, Angel Holland, Ryan Lippert , Amanda Joyner

September 16, 2023

Dealership Rating
Employee Rating

They give great service, but I had to wait quite awhile for them to complete it. More

by LESLEY.SHANEYFELT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Hough, Angel Holland, Amy Stone, Ryan Lippert , Kinequa Blanchard, Jacob Fields, Christopher Harris, Amanda Joyner, Danny Meacomes, No other names

June 29, 2023

Dealership Rating
Employee Rating

I brought two on my SC 440 to do maintenance. Both cars had to be returned. After paying for diagnosis on both, one vehicle check engine light after returning home. The other paid for new a/c co More

by nils Joyner
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Julio sanch

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